204-1747 Seasonal Garden Centre Manager
About the Role:
We’re seeking an experienced, proactive, organized Seasonal Garden Centre Manager to lead day-to-day store operations during our peak season. This role is ideal for someone who excels at team leadership, maintains high standards, and consistently follows company procedures to deliver an exceptional customer experience.
Key Responsibilities:
Operational Excellence
Oversee daily activities to ensure the garden centre is clean, organized, and visually appealing, following company merchandising guidelines.
Support inventory processes: receiving, stocking, rotating, and merchandising live goods and related products.
Team Leadership & Development
Lead, motivate, and supervise a seasonal team, ensuring all staff follow company policies and procedures.
Build daily staffing plans, provide hands-on training, and manage schedules and task assignments.
Conduct ongoing performance check-ins, offering feedback, additional training and coaching to maintain high standards.
Customer Experience
Deliver outstanding service by assisting shoppers, answering questions, and providing knowledgeable advice on plant selection and care.
Foster a welcoming, informative, and engaging environment for customers and staff alike.
Sales & Merchandising
Execute planograms for promotions and featured items, ensuring visual standards are met and sales opportunities are maximized.
Monitor inventory levels and collaborate with the team to achieve store budget goals.
Ensure garden centre safety and cleanliness meet required standards.
Quality Assurance
Ensure plant health and quality through regular inspections and proactive care.
Manage the process for tracking, reporting, and removing compromised products.
Administrative Support
Stay current with store procedures and complete assigned administrative tasks accurately and on time.
Follow up on shortfalls in staffing, training or store best practices that require corrections on a daily basis.
Qualifications:
Minimum 2 years’ management experience in a garden centre, retail, or related environment.
Strong leadership skills with a proven ability to guide teams and enforce company standards.
Proficient with technology, including spreadsheets, apps, and mobile reporting tools.
Excellent organizational, multitasking, and communication skills.
Flexible to work weekends and holidays as part of a 5-6 day schedule (including at least one weekend day); overtime may be required.
Physically able to push, pull, lift up to 50 lbs, and perform tasks requiring bending and mobility in a fast-paced setting.
In-depth knowledge of plants, gardening, and landscaping best practices is a bonus
If you’re a seasoned leader who thrives on structure and teamwork in an outdoor fast paced high volume environment, we want to hear from you!
We invite only those that meet the qualifications to APPLY with the interview process beginning mid February.
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