Food and Beverage Service Manager

Food and Beverage Service Manager: Your West Coast Adventure Awaits!

Come join our dynamic and adventurous team at Nootka Marine Adventures. If you love the remote outdoors and delighting customers, this position may be for you! Start date will be mid-February. 

Reporting to the Operations Manager, the Food and Beverage Service Manager is a year-round position with a job-protected leave from Nov 30 to Jan 31 each year.   In the should seasons this position is based out of our Head Office in Courtenay.  During Operating season from May to September, the position will be based out of Moutcha Bay Resort.

The Food and Beverage Service Manager is responsible for overseeing and managing all aspects of food and beverage operations and culinary programs at all company establishments.  Leading and working at a remote fishing lodge requires a high level of flexibility, communication, commitment, and the expectation that no day will be the same.

Get to know us:

Drive west along one of the most scenic highways in Canada through the spectacular mountainous landscape of Strathcona Park and the village of Gold River towards Tahsis. Approximately 2 hours by road from Campbell River on Vancouver Island is Moutcha Bay Resort, on the waters of Nootka Sound.

Situated at Galiano Bay, Nootka Sound Resort is embraced by the rugged Canadian coastal mountains and enveloped in dense old-growth forest. A sought-after destination for corporate gatherings, this all- inclusive floating resort offers accessibility by both boat and floatplane, providing a unique retreat in the lap of nature.

Nestled in a tranquil cove within Espinosa Inlet, a gateway to the Pacific entrance of Esperanza Inlet, Newton Cove Resort stands as a hidden jewel in the heart of the wilderness. Offering an elevated experience, our upscale floating resort provides a seamless connection to the thrill of British Columbia's premier salmon and halibut fishing grounds, beckoning to those with an adventurous spirit.

Requirements of a Food and Beverage Service Manager:

·         Minimum 5 years of experience in food and beverage management, preferably in a remote resort setting.

·         Exceptional culinary knowledge with a focus on high-quality, seasonal, and sustainable sourcing. 

·         Demonstrated ability to manage operational budgets, control costs, and provide accurate and timely financial reporting.

·         Strong leadership and team management skills with the ability to motivate to provide flawless, upscale guests experiences with staff in multiple locations.

·         Demonstrated ability to work independently with strong organization, time management, planning, and problem-solving skills.

·         Willingness to jump in and help whenever and wherever needed.

·         Computer literacy including proficiency in Microsoft, Word, Outlook, Excel, and Teams.

·         Serving it Right certification.

·         Food Safe Level 1.

·         WHMIS certification.

Duties of a Food and Beverage Service Manager:

·          

·         Plan and execute the daily operations of all company food and beverage outlets, including restaurants, bars, events, and room service.

·         Develop and implement service standards to deliver outstanding guest satisfaction in the pursuit of flawless, upscale guest service experiences. 

·         Collaborate with the Executive Chef to create menu offerings and design that reflect local flavors and cater to the preferences of our diverse clientele.

·         Manage budgets and inventories to control cost, minimize waste, and maximize profitability.

·         Act as a guest service leader, addressing guest requests, concerns, and feedback in a professional, helpful, and empathetic manner.

·         Collaboration with Resort Managers and HR in the hiring, onboarding, training, and coaching of all front-of house employees to optimize workflow.

·         Develop and execute strategies to drive revenue through promotions, events, and partnerships in collaboration with the Sales and Marketing Manager.  

·         Assist with all front-of-house service during peak periods including bartending, serving, bussing, and hosting.

Working with us:

We are dedicated to preserving the timeless art of sport fishing while nurturing the next generation of anglers. Our mission is to provide an unparalleled luxury fishing experience that not only immerses our guests in the natural beauty of our surroundings but also instills a deep appreciation for fishing and the environment.

We value FISHING: Fiscal Responsibility, Integrity, Skill Development, Harmony, Innovation, Nurturing, and above all the Guest Experience.

Meals and staff accommodation are included in the employment package!

While living at the resort you will have opportunities to fish, hike, swim, explore, cave, snorkel, kayak, and make lifelong friends.  Also, we ensure that all employees get the opportunity to experience guided fishing through the NMA Anglers Academy. The Academy is for those who love to fish or are just interested in learning!  

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