Service Manager
Winnipeg, MB
Temps plein
Reesink Dealer Network
LAWSON SALES
Position: Service Manager
Number of Position(s): 1
Location: Winnipeg
YOU matter to the US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!
Summary:
Summary:
- This position is a full-time opportunity based in Manitoba, Winnipeg.
- Hours: Monday - Friday 8 AM - 5 PM.
- Requirement: Must be eligible to work in Canada.
- This is an on-site position.
This position is ideal for someone who thrives in a dealership business model and is willing to champion the service transactions for the dealership.
The Opportunity:
Reporting to the Branch Manager, the Service Manager is responsible for all service transactions including repairs, work orders, and warranty claims, and are done in a timely manner.
Why work for Reesink Dealer Network?
Working at LAWSONS, an Operating Company under Reesink Canada you be part of a winning and growing team; We are one of the largest agricultural equipment distributors in Canada. Providing first-in-class customer service and sales to build long-term relationships.
Working at LAWSONS, an Operating Company under Reesink Canada you be part of a winning and growing team; We are one of the largest agricultural equipment distributors in Canada. Providing first-in-class customer service and sales to build long-term relationships.
In a typical day, YOU will:
- Provide exceptional customer service.
- In-shop &and in-the-field service repair
- Warranty repairs and claims management
- New, used; rental equipment preparation
- In-shop reconditioning and re-manufacture of equipment
- In-shop reconditioning and re-manufacture of components
- Wrecking and used parts recovery process
- Customer dispute resolution
- Housekeeping in the shop
- Enforcement of policies and procedures
- Shop tooling maintenance and repair
- Management reports
- Employee training and development
Experience:
- Minimum of five years of experience in the Heavy-Duty Equipment industry.
- Minimum of three years of management experience in the Heavy-Duty Equipment industry.
- Proven ability to influence change and effectively lead projects.
- Excellent communication, interpersonal, and time management skills.
- Ability to adapt to a changing environment and meet deadlines.
- Proficient with CDK ability to operate PC-based software, e.g. Excel, PowerPoint, Word.
- Strong leadership skills.
- Valid Driver's License.
- Clean Driver's Abstract.
- Real Seal Heavy Duty Technician License is an asset
- Experience in supervising in a unionized environment
Working Conditions / Physical Demands:
- Requires ability to spend long periods of time sitting or standing at your workstation.
- Ability to climb a flight of stairs to access the office.
- Much of your time will be spent on the phone or computer.
- Ability to lift up to 25 lbs.
- Standing/walking for 8 hours.
- Lifting and/or carrying of Parts, as required, on a regular, frequent, and unassisted basis.
- Parts items may vary in weight from “light” to “heavy”.
All applications will be reviewed; however, only those selected for an interview will be contacted.
About Lawson Sales:
We are an authorized Kubota dealership serving Winnipeg and the surrounding area. We are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new piece of equipment, from tractors to construction, or other agricultural equipment, our friendly and knowledgeable staff are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.
We are an authorized Kubota dealership serving Winnipeg and the surrounding area. We are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in your new piece of equipment, from tractors to construction, or other agricultural equipment, our friendly and knowledgeable staff are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.
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