Assistant General Managers

Hardwood Cafe is growing! 

We are a local favorite serving the area for over 30 years and still growing. 

We are in search of awesome people to join our team. We will reward through above-market pay and opportunities for quick growth in a growing company. Learn more about us at hardwoodcafebutler.com

POSITION: ASSISTANT GENERAL MANAGERS (AGM)

Locations: Butler, PA 

Job Type: Full-time

Salary: $52,000 - 61,000

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

COVID-19 considerations:
Safety is our number one priority during this time. We are following a number of different protocols to ensure safety, and this can be discussed during the initial interview.

Typical start time:

• 2:00PM

Typical end time:

• 11:30PM

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely:

• No

Assistant General Manager Job Description:

AGM reports to General Manager. Primarily engaged in the supervision of the entire Front of House (FOH) and Back of House (BOH) operation. Responsible for the complete 4-wall P&L controllables, development of all personnel, complete understanding of food concept and quality requirements, and protection of the guest experience regarding food and beverage expectation.

Key Responsibilities:

STRATEGIC PLANNING

• Participate in weekly review with Owner or General Manager
• Execute weekly scrub of Food and Beverage inventories
• Ensure weekly FOH and BOH schedules are posted accurately and timely
• Execute commitment in the development of entire team from the KM down to the part-time employee
• Strict adherence to The Grass training modules

OPERATIONS

• Weekly / monthly beverage inventory control by using beverage cost calculations and ultimately, meet expected targets.
• Fill team role vacancies as necessary among all positions to ensure consistent operations
• Weekly ordering of beverage related product(s) while maintaining suitable inventory levels to meet beverage cost and on-hand inventory targets.
• Entry of Food, Beverage, and Paper inventories into appropriate systems 
• Weekly inventory scrub audits in Avero and Toast to ensure all phases of COGS reporting are accurate and under control (Previous Inventory / Weekly Invoicing / Current Inventory)
• Weekly ordering of goods while maintaining suitable inventory levels to meet on-hand inventory and cost targets.
• Critical analysis and understanding of daily / weekly sales goals
• Weekly schedules (FOH / BOH) written to meet sales forecasts and cost controls

CULTURE COMPONENT

• Possess a strong desire to support local agriculture
• Possess a strong desire to support your community
• Possess a strong desire to develop Professionally
• Possess a high level of curiosity
• Lead weekly Key meetings
• Write and present Annual performance reviews for employees based upon career progression plan
• Ensure all FOH managers complete cross training  

BACK OFFICE

• Ensure all daily bank deposits balance with sales reporting and deposited into the bank account in a timely manner to meet expectations.
• Supervise the daily service cash flow accuracy by counting â€˜down’ register drawers and balancing against sales reporting.
• Supervise weekly storing and submission of all restaurant invoices.
• Maintain the production of effective tip allocations by creating and completing weekly tip tracking logs.
• Ensure all EOM submissions are accurate and meet deadline expectations

SERVICE / STAFFING

• Lead by example and See You Tomorrow
• Ensure the Interview, hire, and training process for all new employees strictly adhere to training program standards.
• Communicate progress of new hires to the GM.
• Daily lineups to educate the FOH department about specials, seasonal items, beverage offerings, explanation of sourcing, daily sales goals, etc.
• Apportion of FOH/BOH tasks to maintain the expected level of efficiency for the entire restaurant during service.

HEALTH COMPLIANCE / SAFETY / CLEANLINESS

• Complete Food Handling Safety program if not currently certified.
• Supervise the FOH/BOH team to ensure all are trained on Food Handling
• Supervise adherence to the health department regarding time / temp standards.
• Train FOH/BOH departments to use equipment safely and correctly and notify GM of maintenance issues.
• Ensure FOH/BOH cleanliness, through the supervision of adhering to a regular cleaning schedule, directing others in the appropriate use of chemicals, and correcting deviations from standards as observed.