Director, Blue Box Operations

Who We Are

Ryse Solutions, part of the Emterra Group, is a leading Producer Responsibility Organization (PRO) helping companies meet Extended Producer Responsibility (EPR) regulatory obligations and sustainability goals for recycling, reusing, and recovering products and packaging. As the only multi-material PRO in Ontario, Ryse Solutions delivers comprehensive solutions across all regulated materials. As a family and female-owned Canadian business, Emterra Group’s 50 years of recycling expertise, and dedicated team of passionate people, deliver exceptional service, compliance, and circular economy solutions for its clients.

Job Summary:

Reporting to the Vice President, the Director, Blue Box Operations is responsible is responsible for the strategic leadership, operational performance, and continuous improvement of Ryse Solutions' Blue Box value chain, from collection through processing and final disposition of materials.

As the functional leader of Blue Box Operations, the Director is accountable for ensuring producer obligations, operational commitments, regulatory requirements, and material management targets are achieved efficiently, cost-effectively, and in accordance with Ontario's evolving Extended Producer Responsibility (EPR) framework.

Working closely with the Director of Compliance and internal teams, the Common Collection System (CCS), municipalities, processors, haulers, end-market partners, producers, and internal stakeholders, the Director will provide leadership and oversight across the Blue Box system while identifying opportunities to improve recovery performance, strengthen service delivery, reduce costs, mitigate risk, and support Ryse's long-term growth objectives.

This is a hands-on, cross-functional operations role that requires someone who is comfortable working both strategically and operationally while managing a small team. The Director will regularly engage with processor and various service providers throughout Ontario to understand operational realities, validate performance, resolve issues, and identify opportunities for improvement. The role requires a highly collaborative leader who can influence diverse stakeholders, translate complex regulatory requirements into practical operational solutions, and represent Ryse as a respected leader within Ontario's circular economy ecosystem.

Position Description: 

• 10+ years of progressive experience in recycling, waste management, materials recovery, logistics, supply chain, environmental services, or another complex operational environment, including responsibility for operational leadership, stakeholder management, and performance improvement.
• Post-secondary education in business administration, operations management, supply chain, environmental management, engineering, or a related discipline.
• Demonstrated leadership experience in operations management, performance management, continuous improvement, service provider management, strategic planning, and cross-functional business leadership.
• Experience developing and monitoring KPIs, operational metrics, reports, and performance-management processes.
• Demonstrated ability to lead operational improvement initiatives, solve complex business challenges, and drive sustainable performance improvements across multiple stakeholders and service providers.
• Experience managing multiple projects, priorities, stakeholders, and deadlines simultaneously.
• Strong proficiency with Microsoft Office, including Excel, Word, Teams, Outlook, and SharePoint.
• Working knowledge of Ontario’s Blue Box regulatory framework, producer responsibility programs, material management targets, chain-of-custody requirements, and the operational evidence needed to support compliant reporting.
• Strong analytical and digital fluency, including advanced Excel and experience with dashboards or business intelligence tools.
• Demonstrated ability to translate regulatory and contractual requirements into measurable operational plans, performance standards, corrective actions, and supplier accountabilities.
• Strong commercial and financial acumen, including budget development, forecasting, cost control, contract oversight, variance analysis, supplier performance management, and operational decision-making.
• Strong leadership, coaching, influencing, negotiation, and stakeholder-management skills, with demonstrated ability to lead teams and influence executives, municipalities, processors, service providers, producer organizations, and industry stakeholders.
• Demonstrated ability and willingness to use approved artificial intelligence tools responsibly and effectively to support analysis, research, reporting, workflow improvement, and decision-making, while applying sound judgment, validating outputs, protecting confidential information, and complying with company policies.
• Experience leading small teams and developing people, including responsibility for performance management, coaching, and capability development.

• Regular travel throughout Ontario, including visits to processing facilities and other operational locations.
• Valid driver's licence and access to a personal vehicle required.
• Combination of office, remote, and field-based work.

Salary: $90,000 - $100,000/year.

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now!  We appreciate all applicants who apply however only those who are qualified, will be contacted. 

Ryse Solutions is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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