Material Handler & Order Fulfillment (Full-time, Year-round)

YOUR DAILY MISSION: Pick and pack orders for shipment while being our go-to for moving product through our facility safely and efficiently. 

WHO ARE WE?
We’ve been making kick-ass coffee for over 25 years.

We’re Canada’s #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains smack dab in the middle of nowhere.

And it’s not just our coffee that’s good. We’ve been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That’s how we roll. 

WHO ARE YOU?
Putting together a shipment of coffee? No problem! Maneuvering a forklift like a pro? You’ve got this! You are great under pressure and can easily juggle shifting priorities. As a member of Kicking Horse Coffee’s elite Fulfillment & Logistics Team, you will be the powerhouse that takes care of all things coming and going. 

WHAT WILL YOU DO? 
Put together coffee orders with speed and accuracy. When you’re not on the production floor making sure orders are properly labelled and ready to ship, you’ll be behind the wheel of a forklift, receiving the supplies needed to keep operations running smoothly. As we grow and evolve with Kicking Horse Coffee, you will grow and flow within the department, broadening your duties and skills as needed. 

RESPONSIBILITIES

• Build and pack orders for the KHC Café, customers and our direct-to-consumer warehouse.
• Pick and pack the appropriate products according to the order sheet to get shipments out the door and on their way, ensuring all shipping documents (BOL’s, Packing Slips etc.) are completed and included.
• Load and unload shipments (like our green beans!) at Kicking Horse Coffee, understand the daily and weekly shipping schedule, and inspect incoming products. 
• Receive mail deliveries and distributor orders from our ERP system, E21, providing excellent customer service to external and internal partners alike.
• Move inventory and enter shipment data in E21 database system.
• Meet quality standards and follow all policies, standard operating procedures, and procedures for safe work.
• Prep and stage the room according to the needs of packaging supplies throughout the day.
• Perform daily and monthly cleaning and housekeeping tasks. 
• Flexibility to pivot from assigned daily tasks (due to unforeseen circumstances such as truck delays/road closures/cut roasts etc.) and provide coverage as needed.
• Assist with monthly cycle counts of all finished products in the warehouse, product put away and empty PQ throughout the day.
• Support other departments where needed including participating in cross-training with our roasting and packaging teams.

QUALIFICATIONS

• Legally entitled to work in Canada. 
• A narrow aisle and sit-down forklift operator certificate is appreciated but not required (we will train you up!)
• Experience with data entry and maintaining accurate record-keeping in a computer database. 
• Ability to work under pressure and adapt to an environment with continuously changing tasks.  
• The ability to repetitively lift, pull and push 50+ pounds.

CULTURE CHARACTERISTICS

LOVE You are a connector and have exceptional interpersonal and communication skills. You enjoy working and contributing in a collaborative/team-based environment.
AWAKE You have a genuine and fun disposition and see the “mug half full”.
INTENTIONAL You take pride in your work, take initiative when you see the opportunity, and follow through on tasks. Calm, cool, and collected in high-stress and challenging situations.
SOPHISTICATED You have strong attention to detail and excellent time management. You place a high standard for quality. A natural leader with the ability to coach and mentor team members, fuelling team development, and growth. 
COURAGEOUS You adapt. Change doesn’t scare you; you’ve got grit! Willingness to adapt, learn, and grow as you navigate change in a fast-paced, energetic environment.

OTHER INFORMATION 

• This is an on-site position located in Invermere, BC
• We are hiring for a full-time, permanent position in this role. 
• We work eight-hour days, Monday to Friday. Start and end times may vary between the hours of 6:30 AM and 5:00 PM

PERKS TO PIQUE YOUR INTEREST
When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper. 

• Compensation: Along with a competitive benefits package, the salary for this position ranges between $21.82 - $26.86 per hour, depending on experience.
• Comprehensive Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! In addition to our standard medical and dental coverage, we offer:
  • $700 wellness and recreation allowance annually.
  • $2,000 flexible paramedical services coverage per year.
  • Ten paid Health Days for your health and wellness. 
  • A whole heck of a lot of time off including 4 weeks of paid vacation after one year of work.
  • Celebrate your birthday with a paid day off and a $100 gift certificate to your local business of choice.
  • Access to emergency or crisis support through our Employee & Family Assistance Program.
• Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fueled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
• Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
• Continued Education: All employees have access to world-class, online learning through our partnership with Harvard ManageMentor.
• Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!

HOW TO APPLY
Sound like your cuppa? You seem like a mover-and-a-shaker. You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself including:

1. Tell us one thing about yourself we would not find on your resume.
2. Why do you want to work with us? 
3. What inspires you about small-town, mountain living?

This posting will remain open until the position is filled, with applications reviewed as they are received. So don’t delay, apply right away!

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