Shuttle Driver
Start Date: Varies between April – June 2026
Work Hours: Seasonal, Full-time + Part-time roles available
Approximate Shift Times: 6.5 hour shifts - AM Pick Ups (06:45-13:00) and/or PM Drop Offs (15:30-22:30)
Location: Central Burnaby yard base, driving in Downtown Vancouver
Wage: $24.50 per hour. Extended health benefits offered for full time employed drivers – company pays ½ if you opt in
YOUR WORK WILL INCLUDE
- Driving a minibus around downtown Vancouver picking up or dropping off guests at their hotels
- Checking off guests from passenger manifests ensuring correct tour and hotel pick up
- Transporting guests from hotels to the tour guide and vice versa
- Driving safely and efficiently to keep on schedule
- Providing exceptional service for our guests
- Performing daily pre- and post-trip inspections for bus safety, compliance, and cleanliness
- Reporting any defects on the Vehicle Defect Card
- Communicating effectively and professionally over radio/phone
- Coordinating with Dispatch Tour Operations to ensure smooth operations, guest safety and satisfaction
- Adapting quickly and efficiently to changing traffic patterns, street closures or detours
- Being flexible with any last-minute changes and requests
- Lifting luggage up to 50 lbs and transferring guests to the airport
- Being warm, friendly, and welcoming to all guests and team members
- Handling guest queries and concerns professionally
- Promoting partner attractions and online reviews
WHAT WE WILL LIKE ABOUT YOU
- You possess a valid BC commercial drivers license: Class 1 OR Class 2 License with air brake endorsement, with a clean driver abstract
- You love driving and have at least 3 years of driving experience in Vancouver
- You are confident driving a bus in downtown Vancouver and are familiar with the streets
- You possess a professional attitude and appearance
- You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 5-7 hours per day
- You are available to work a full-time schedule over the peak summer touring months
- You have working knowledge of standard radio 10-codes
- You have previous experience working in a guest service role
- You work well under pressure
- You can lift luggage up to 50 lbs
- You are organized and a quick leaner
- You can work well both independently with minimum direction, and as part of a team
- You are fluent in English, written and oral. Ability to speak a second language is a bonus.
- You are legally entitled to work in Canada
- You possess a Class 4 Unrestricted license and are interested in getting a Class 2 License with Air Brakes? For the right candidate, we will pay for your training and licensing costs.
WHAT YOU WILL LIKE ABOUT US
- Free admission and discounts to over 90 attractions through the Tourism Privilege Pass
- A central Burnaby office near transit access + free on-site parking
- Paid training
- Monetary incentives – guest reviews and safety
- Referral program reward – get your professional colleagues to join our team
- Internal and external recognition programs for fun awards and prize opportunities
- Familiarization tours on our products and a plus one
- The little things like free coffee, tea, hot chocolate, and water (available in-office)
- Respectful and safe work environment
Please include a cover letter along with your resume.
Join the team at Big Bus Tours Vancouver Westcoast Sightseeing! We operate Vancouver’s Double Decker Hop-On Hop-Off tours, as well as guided tours to Downtown Vancouver, Whistler, Victoria, and the North Shore.
We have been a Top Nominated Company at the Vancouver Tourism Awards for three years in a row since 2023! The rise to the top is a testament to our team’s unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.
We are an equal opportunity employer committed to equity, diversity, and inclusion. We strive to maintain a workplace that welcomes and values people of all backgrounds, identities, and abilities.
BBTVWCS respectfully acknowledges that our offices are located on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.
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