Terrance Place Outreach Worker

Job Type: Full-Time Salaried (37.5 hours per week as best suits the needs of the program).

Reports to: Youth Homes Supervisor/Manager

Responsibilities: Work closely with Youth ages 12 to 15 years old in a transitional home providing guidance and support to improve their quality of life. Maintaining a clean and secure program area and assisting the public and clients where necessary.

Qualifications:

• Post-secondary education and/or previous experience working with youth;
• Early childhood development education or experience;
• Knowledge of referral agencies;
• Open-minded and willing t learn;
• Must pass a vulnerable sector, criminal record check;
• Caring and compassionate attitude;
• Proficient in Microsoft Office applications (Word, Excel, Power Point, Outlook);
• Knowledge of community resources, supports, and other agencies;
• Excellent communication and interpersonal skills are essential;

YWCA Additional Benefits

• 4 Weeks Paid vacation;
• Paid sick time;
• Benefit packages (Life insurance, dental, health, LTD); Employee pays a portion;
• 1 EDO per month;
• 5% matching pension;
• Professional development opportunities;

Duties:

• Assistance developing case plans for youth clientele/residents;
• Transport youth to and from recreational/cultural activities/appointments;
• Assist with job searches and employment for youth;
• Provide support, referrals, and advocacy for the clients;
• Assistance with program and policy development;
• Liaise with the Ministry of Social Services;
• Ensure policies are adhered to as per contract with the Ministry of Social Services;
• Provide support to the clients of the YWCA Peer Support Programs;
• Provide feedback to the Youth Services Manager and Supervisor on major issues and incident rep9orts;
• Some administrative duties;
• Attend to crises as they arise during non-office hours as part of the on-call rotation;
• Contact the Youth Services Manager in the event of a crisis;
• Prioritize work, attending to the most urgent needs of the clientele first;
• Must be able to work unsupervisoed;
• Statistical tracking and reporting;
• Maintain confidentiality in all areas;
• Be available for the on-call rotation;
• Complete daily logs with activities/appointments completed with the youth;
• Liaise with Public & Catholic School system to ensure youth are engaged in their education;
• Any other duties as requested.

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