VP Operations

Job Title: VP Operations
Location: Sechelt, BC
Employment Type: Full-time, Permanent
Compensation: $110,000-$150,000

About Community Services

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.

Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

About the Role

Reporting to the Executive Director, the inaugural Vice President, Operations will serve as a key member of the senior leadership team, responsible for strengthening SCCSS’s operational capacity to advance its mission and enhance service outcomes. This role will provide strategic and operational support to the Executive Director by ensuring that core systems, structures, and processes are aligned, effective, and positioned to meet the growing and evolving needs of the organization. With a mandate to lead operational modernization and foster cross-functional integration, the Vice President will play a critical role in enabling the organization to deliver high-quality, client-centered services through efficient, scalable, and sustainable practices. This role requires a leader who brings both a strong command of operational best practices and the change management skills necessary to guide the organization through key transitions—all while reinforcing a culture of care, accountability, and collaboration.

The ideal candidate will bring extensive senior leadership experience in complex, multi-service, community-based or social service organizations, with a particular emphasis on operational transformation, quality improvement, and organizational change. They will have demonstrated success in modernizing systems and processes across functional areas such as Finance, IT, Facilities, Risk Management, and Communications, and in aligning these operations with strategic objectives and service delivery goals. The successful candidate will possess expertise in compliance, accreditation, privacy legislation, and nonprofit governance, and will be skilled in fostering cross-organizational cohesion and continuous improvement. Above all, the Vice President will be a trusted partner to the Executive Director, complementing and supporting their leadership by strengthening the internal infrastructure needed to deliver exceptional, equitable, and responsive services to the community.

This is an exciting opportunity for an individual energized by leading at the strategic and operational level, identifying critical priorities and providing sound counsel to the Executive Director.

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