Wellness Floor Associate

ESSENTIAL FUNCTIONS:

• Maintains current knowledge of wellness best practices and industry trends to deliver relevant, supportive, and effective member experiences.

• Conducts wellness evaluations and provides individualized program recommendations for all new members to promote safe, sustainable participation.

• Actively engages members on the wellness floor by offering encouragement, exercise modifications, proper form corrections, spotting assistance, and equipment or program recommendations to enhance workouts.

• Builds authentic, welcoming relationships with members, fostering a sense of belonging and connection to the YMCA community. Introduces members to group exercise and wellness opportunities aligned with their health and well-being goals.

• Promotes YMCA wellness programs and resources using available tools and materials (schedules, handouts, etc.) to increase member awareness and participation; accurately records daily usage statistics.

• Maintains a safe, clean, and functional wellness environment by routinely cleaning equipment and addressing concerns promptly.

• Upholds YMCA policies and procedures, responds appropriately to emergency situations, and documents all accidents, injuries, or incidents.

• Communicates and enforces wellness floor policies and equipment guidelines in a respectful, member-focused manner.