Night Auditor & Front Desk Agent (Hybrid Role)

Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand-up paddleboarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more! Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available—your dream of living in the mountains starts here!

We are currently looking for a new team member to join our Accommodations team in a hybrid role:

• Night Audit – 3 overnight shifts/week (11 PM – 9 AM, 10-hour shifts)

• Front Desk Agent – 1 evening shift/week (3 PM – 11 PM)

Night Audit

• Welcome, check-in, check-out, and assist guests

• Respond to guest inquiries in person, by phone, and email

• Monitor building security and communicate hourly with other night shift workers

• Perform system rollovers, reset front desk for the following day

• Record night activity, update trail/condition reports

• Support accounting with cash handling and reconciliations

• Maintain cleanliness of front and back office areas

Front Desk Agent

• Handle guest reservations using roomMaster cloud

• Answer inquiries by phone, email, or in person

• Follow SOPs and assist with accounting floats

• Maintain guest accounts and provide resort information

• Keep front desk area clean, tidy, and stocked

• Communicate with other departments and document shift updates

• Strong customer service and communication skills

• Fluent in spoken and written English

• Previous experience with reservation software an asset

• Responsible, self-motivated, and able to prioritize

• Basic First Aid certification required for Night Audit

• Knowledge of the park and surrounding area (or willingness to learn)

• Free Staff Housing – just $150 biweekly for utilities (water, heat, hydro, waste)

• Free Wi-Fi & North America calling

• Free seasonal activity passes, rentals, and lessons

• Monthly onsite Medical & Wellness Services

• Regular Grocery Pickup Service

• Food & Retail Discounts at resort outlets

At Manning Park Resort, being your natural self means being proud of who you are while embracing change, positivity, and the outdoors. We are committed to a culture of inclusivity and environmental care. We actively welcome applicants of all backgrounds, beliefs, and orientations. All applications are evaluated based on merit, bondability, and experience.

Ready for your next mountain adventure? Apply today and become a part of our team!

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