Front Desk Agent

Education & Experience:

• Experience in a hotel or a related field preferred.

• High School Diploma or equivalent required.

• Computer experience required.

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.

Requirements:

• Must be able to work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by co workers and guests.

Essential:

• Approach all encounters with guest and employees in an attentivek friendly service-orientel manner.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful and courteous to all guest, managers and fellow employees.
• Follow all cash handling and credit policies.
• Handle check-ins and check-outs in a friendly, efficient and courteous manner.
• Must have a valid drivers license.
• Must be comfortable driving the hotel shuttle van within a 6 mile radius.