Retreat Center: Facilities and Hospitality Manager Couple
Position: Facilities and Hospitality Manager Couple
Department: Kerith Ministries
Term: One year – with possibility of extension to permanent position
Positions: 2 Full Time Roles (40 hours/week)
Reports to: Executive Director of Kerith Retreats
Location: Nestleton, ON
Salary range: $44,000- $49,920 + $12000 housing benefit per annum for each person
Compensation package includes on-site housing and full benefits
About Us
Focus on the Family Canada is a Christian not-for-profit dedicated to helping families thrive since 1983. Through our programs, resources, and initiatives, we support individuals and families in navigating life's challenges with faith, resilience, and love. Rooted in biblical values, we believe in fostering strong, healthy relationships and empowering communities through compassionate and faith-based support. Learn more at www.focusonthefamily.ca
About the Opportunity
Kerith Retreats ministry team plans and coordinates Focus Canada’s Christian retreat ministry. Staff within this team support the delivery of multi-day retreat sessions that focus on the renewal and refreshment of Christian ministry couples or singles.
We are seeking a fun, goal-oriented couple with servant hearts to warmly relate to individuals and guests, as the Facilities and Hospitality Manager Couple at our retreat center in Ontario. This couple would be coordinating the care and maintenance of the facilities, grounds keeping, performing administrative duties such as volunteer host management and giving oversight to food services and housekeeping, upkeep of the lodge and suites and lower level of the residence. It is highly desirable that some of this work is accomplished through recruiting, supervising, and encouraging teams of volunteers. The Facilities and Hospitality Manager Couple will reside in the residence on the property, and fair market value for the rent and utilities will be added to their remuneration as a taxable benefit.
Visit the facility Kerith Waters, Ontario– Kerith Retreats
Why Join Us?
If you are looking for a place where, as a couple, you can experience a strong sense of belonging and make a positive difference to our well-established, mission-driven organization, this may be the opportunity for you.
Be part of a mission-driven team that makes a tangible difference in the lives of families
Work in an organization that prioritizes faith, social responsibility, and holistic family support
Enjoy generous paid time off and leave to ensure you have time to recharge
Comprehensive extended health benefits to promote physical and mental well-being
Provision of Employee Assistance Program (EAP) including counseling to support mental health
Enjoy store discount for staff to all Focus on the Family resources and materials
What’s the job?
Key Responsibilities of Facilities Manager
Do you enjoy working outdoors, managing projects, and leading volunteers—all while contributing to a ministry that supports Christian leaders and couples?
Kerith Waters is looking for a Facilities Manager to maintain and steward our retreat property with excellence. This role is perfect for someone who loves working outdoors, managing projects, and supporting a peaceful, welcoming environment for guests. This role will oversee the care, maintenance, and readiness of our property and buildings.
You’ll be responsible for:
Overseeing all the Kerith Waters facilities and property including general repairs, upkeep of buildings and equipment to meet a 5-star standard
Assemble and execute a maintenance schedule
Confidently & competently attend to building maintenance, safety procedures and grounds keeping (i.e. lawn care, weed control, snow removal (snow blowing and shovelling is required)
Ability to operate small machinery (i.e. ATV, tractor with snow blower attachment, snow machine for trail maintenance, chainsaw)
Develop a sustainable volunteer team for annual/semi-annual workdays for spring/fall cleanup on trails, grounds keeping and spring/fall cleaning (as needed) inside lodge & basement suites
Coordinating volunteer teams and casual staff.
Managing contractors for specialized repairs.
Supporting food services and supply shopping as needed.
Fill in as host couple as needed
Primary on site contact for vendors, couriers, tradespeople
What You Bring:
Experience in building maintenance, groundskeeping, and volunteer coordination.
Comfort with tools and machinery (e.g., lawnmowers, chainsaws, ATVs).
Strong organizational and communication skills.
A servant-hearted attitude and ability to work independently.
Basic computer skills; knowledge of Microsoft Office and NetSuite is an asset.
Valid First Aid certificate (or willingness to obtain).
Key Responsibilities of Hospitality Manager
Are you passionate about hospitality, ministry, and creating a welcoming environment for others? Kerith Waters is seeking a Hospitality Manager to lead hospitality operations and ensure a welcoming, well-prepared environment for guests attending retreats and intensives.
This role is ideal for someone who enjoys planning and preparing meals, handling administrative duties, has a servant-hearted approach and capacity for managing volunteers.
You will be responsible for:
Planning and preparing meals, including make-ahead dishes, and accommodating dietary needs.
Source all food supplies for all events, with assistance from Facilities Manager
Maintain up to date inventory for all food and kitchen supplies
Develop and manage a sustainable volunteer host team for Kerith Waters events and facility
Recruit, train, and support volunteer hosts for retreats and events
Support the other staff, contractors and/or volunteers to ensure that facilities are ready for all retreats, intensives and other Focus events
Assist with pre-retreat administrative needs for staff / therapist (i.e. print name tags, prepare booklets for guests)
Oversee housekeeping operations and assist with cleaning as needed
Submit monthly expense reports
Fill in as host couple as needed
What You Bring:
Experience in hospitality, food services, and volunteer coordination.
Ability to cook for groups (6–20 people), including those with special dietary needs.
Strong organizational and communication skills.
Basic computer skills; familiarity with Microsoft Office and NetSuite is an asset.
Valid Food Safe and First Aid certifications (or willingness to obtain).
About You
A deep commitment to the mission, vision, and values of Focus on the Family Canada
Thrive in a fast-paced, well organized, collaborative work environment, often with multiple deadlines and shifting priorities
You are highly motivated in completing tasks on-time, with attention to details and most importantly ensuring a great guest and volunteer host experience
Loves serving and working with others, including giving directions to, and motivating volunteers, appreciating, and encouraging them
Ownership and willingness to use your own vehicle for business travel is required
Other Requirements
This key role requires individuals who maintain a consistent witness for Jesus Christ and a courteous, Christlike attitude by adhering to our Christian Foundations and Standards.
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