Gateway House - 24 Hour Client/Youth Support Worker

Prince Albert, SK $23.54 par heure

Part Time: Guaranteed 20 hours a week. 

Responsibilities: To work with the clients of the YWCA Central Avenue Shelter, providing guidance, support, and life skills to empower and promote independence. To maintain a clean and secure facility and assist the residents when necessary.

Reports to: Gateway House Supervisors & Manager

Qualifications:

  • Valid Class 5 Saskatchewan Driver’s License and a clean abstract.
  • Practical experience in the human services field.
  • Experience working with individuals with mental health challenges, substance use concerns, and/or cognitive disabilities.
  • Maintain professional boundaries in and out of the workplace as outlined in the YWCA Code of Conduct and Ethics Agreement.
  • Excellent communication skills (written and verbal) and interpersonal skills.
  • Work well in a crisis.
  • Flexible, reliable, and willing to participate in continuous learning opportunities.
  • Must be able to lift heavy items/preform heavy cleaning.
  • Knowledge and understanding of Indigenous culture with a mindset that is accepting to reconciliation.
  • Reliable transportation.
  • Proficient in Microsoft Office Applications with strong computer skills.
  • Must pass Criminal Record Check and Vulnerable Sector Check.
  • Ability to work independently, as a team, and follow policies and procedures;
  • Excellent time management skills.
  • Have excellent people skills and work well in crises;

YWCA Additional Benefits:

  • Paid vacation days.
  • Paid sick time.
  • Benefit packages (life insurance, health, dental, LTD); Employee pays portion.
  • 5% matching pension plan

Duties:

  • Guide the residents, providing support & advocacy as they transition into adulthood/independence.
  • Must be a good role model to youth/clients.
  • Manage challenging behavior, verbal de-escalation.
  • Maintain building security, perform room/bag checks.
  • Ensure major housecleaning duties are completed as well as everyday cleaning/chores.
  • Ensure room checks are completed on a consistent basis, report any need for repairs or replacement of furniture, blinds, etc. to the maintenance team.
  • Attend staff meetings, training, and workshops as required.
  • Communicate with the Manager/Supervisors and co-workers as part of a cohesive team.
  • Provide feedback to the Manager/Supervisors on client issues, major events, and incident reports.
  • Attend to crises as they arise during no-office hours. Contact the Manager/Supervisor in the event of a major crisis.
  • Ensure all YWCA Prince Albert policies are adhered to. 
  • Ensure all policies related to MSS, CPS, YO & CSC are adhered to.
  • Prioritize work, attending to the most urgent needs of the clientele first.
  • Work unsupervised.
  • Maintain confidentiality.
  • Must be able to work both evenings & weekends, as well as holidays.
  • Must be able to work shift work & overnights.
  • Must report any instances of Child Abuse or neglect including physical abuse, sexual abuse, emotional maltreatment, neglect, & domestic violence.
  • Any other duties as requested by management.

All YWCA Prince Albert positions contain a three-month probation period.

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