Sales Support Coordinator

Are you passionate about design? Does the thought of being part of exciting design projects excite you? Eager to launch a challenging yet rewarding career in the design industry? If so, we have a brilliant career opportunity for you as a Sales Support Coordinator, in our spectacular Calgary showroom.

This full-time position will provide you with the opportunity to leverage your design and/or lighting background as you work with the Calgary sales team and our retail clientele, helping them light and furnish their residential, commercial, and hospitality projects. Your goal is to assist the sales team in achieving their sales targets.

Your typical day will see you:

• Welcoming showroom visitors and learning the reason behind their visit

• Helping people select and review products best suited to their project needs

• Coordinating with the appropriate sales team member to assist in completing the project

• Developing clear and effective written proposals and quotations

• Connecting and following-up with customers through email, telephone, and in-person interactions

• Providing our Customer Service team with necessary information to resolve any product or delivery issues

• Assisting the sales team with their established accounts and develop further sales opportunities

• Ensuring showroom appearance is maintained by upholding merchandising, cleanliness, and organisational standards

• Assisting in Product Knowledge sessions with our vendors

• Participating in showroom events as needed

• Arranging shipping, receiving and storage for incoming and outgoing deliveries

You will succeed in this role if you:

• Are a natural people person and love working with people

• Have a keen eye for design and feel comfortable advising people

• Are highly organised, punctual, reliable, and take pride in your work

• Are a positive team player and love a challenge

• Keep abreast of product applications, technical services, and competitive activities

• Participate whenever possible in industry events and activities, educational opportunities

• Consistently meet or exceed monthly sales targets

  Our ideal candidate will have the following skills and experiences:
  

• Two years minimum experience in retail sales relevant to the design or luxury product industries e.g. lighting, furniture, accessories, fashion

• A post-secondary degree/certificate in Interior Architecture/Design and/or Lighting Design, Business Administration or related field

• Practical work experience and an ability to demonstrate a high level of lighting and furniture industry knowledge is also acceptable

• Aptitude for problem-solving; ability to determine solutions for customers

• Detail-oriented with a strong ability to assess and work with complex data and systems

• Excellent verbal and written communication skills

• Proficient in using Microsoft Office Suite applications and contact management software

You will be supported by our Regional Sales Manager, our Marketing Team, and our Accounting and Operations Teams.

If you’re serious about a career in the design industry, you’ll find that LightForm and Dwell Modern offer a rare opportunity for career advancement while working with experienced design professionals to create beautiful spaces.

A full benefits package is offered to all full-time employees. Compensation and commission rates are based on experience.

About LightForm

LightForm is a team of design-driven sales and support staff who help Canada's interior design and architecture professionals light their residential, commercial, and hospitality projects. We are the Canadian partner for more than 75 top modern lighting manufacturers from Europe and North America, and our clients include some of the country’s most innovative and exciting design and architecture firms. Our showrooms in Toronto, Vancouver, Edmonton, and Calgary showcase some of the most unique, exclusive, and iconic collections of modern architectural and decorative lighting from around the world and serve as an exciting event space for designer visits, parties, and educational sessions.

Job Type: Full-time

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