Office Manager (Victoria, BC)

Office Manager

Reports to: President

Location: Victoria, BC (in office position)

Join Malatest and Be at the Centre of How We Work

Malatest is a national consulting firm delivering research, evaluation, and advisory services for public-sector clients across Canada. We’re known for thoughtful work, strong values, and a collaborative culture. Our firm is a leader in social policy research across Canada.

We’re looking for an experienced Office Manager who enjoys bringing structure, clarity, and momentum to an evolving organization. This role is ideal for someone who thrives in a trusted, central position—supporting people, improving systems, and keeping operations running smoothly across multiple offices.

Why This Role Is Exciting

As Office Manager, you’ll be a key partner to leadership and staff alike. You’ll have visibility across the organization, influence how things are done, and the opportunity to improve processes that truly matter. If you enjoy variety, ownership, and being the “go-to” person who makes things work, this role offers a rewarding mix of responsibility and impact.

What You’ll Do

In this role, you will:

• Support leadership, managers, and staff with corporate administrative and operational needs
• Help ensure consistency and quality across offices, systems, and processes
• Coordinate corporate training, documentation, and internal resources
• Support HR, finance, facilities, and project tracking activities
• Contribute to privacy, security, and compliance initiatives
• Identify opportunities to improve efficiency, reduce costs, and strengthen operations

Rather than being narrowly defined, this role evolves with the organization and rewards initiative, sound judgment, and collaboration.

What We’re Looking For

You’re someone who:

• Has several years of experience in office management or senior administrative roles
• Is highly organized, proactive, and comfortable juggling priorities
• Communicates clearly and professionally with staff and leadership
• Enjoys improving systems, documenting processes, and bringing order to complexity
• Is trustworthy, discreet, and confident handling sensitive information

A bachelor’s degree in business or a related field is preferred although equivalent experience will also be considered. French or additional language skills are an asset, but not required.

Working at Malatest

• Collaborative, professional, and respectful workplace
• Meaningful work supporting public-sector clients
• Opportunity to work closely with leadership
• Great Benefits Package and RRSP Program

Additional Requirements

This position requires eligibility to work in Canada and the ability to obtain required security clearances. The Office Manager must adhere to applicable privacy, security, and professional standards.

Use of Artificial Intelligence in Recruitment:

R.A. Malatest & Associates Ltd. does not use artificial intelligence tools to screen, assess, or filter job applications. All applications are reviewed by a human recruiter.

Equity Statement

R.A. Malatest & Associates Ltd. is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals to self-identify if they belong to one of the four designated equity groups: women, Indigenous peoples, persons with disabilities, and visible minorities.

We are committed to providing an accessible recruitment process. If you require accommodations at any stage of the hiring process, please let us know, and we will work with you to meet your needs in accordance with applicable accessibility legislation.

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