Career Practitioner / Case Manager (Designated for African Nova Scotians)

Title: Career Practitioner / Case Manager (Designated for African Nova Scotians)

Program: Nova Scotia Works

Position Status: Full-Time, Contract

Compensation: $45,000 - $48,000 per year

Location: 1888 Brunswick Street, Halifax

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults. 

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.  

With us at their side, they can Shine On. 

As part of your total compensation: 

• Receive a complimentary YMCA membership to our Health & Fitness facilities
• Access to Y at Home, where you can participate in fitness programs from your own home
• Discounts on YMCA childcare and camp programs
• 3 weeks’ vacation entitlement and paid wellness days 
• Comprehensive benefits package and pension 
• Complimentary wellbeing and counselling services

About the Role:

With funding from Employment Nova Scotia, the YMCA Nova Scotia Works Employment Services Centres deliver a comprehensive service to assist individuals with finding employment. We provide one-on-one case management, employment assessments, needs determinations, case management, job development and workshops, as well as linking clients to appropriate employment opportunities and community resources. Please note that a cover letter is required in your application.

As a Career Practitioner/Case Manager you will:

• Conduct client needs assessments identifying employment-related barriers and strengths.
• Develop, monitor, and adjust Return to Work Action Plans (RTWAPs) in collaboration with clients, supporting their journey from unemployment to meaningful employment.
• Assist clients in addressing employment barriers by providing individualized support with job readiness skills, including resumes writing, job search strategies, and interview preparation.
• Provide ongoing follow-up and support to ensure progress toward employment goals.
• Maintain accurate client records in the LaMPSS database and prepare monthly reports summarizing client progress, case activity, professional development, and leave.
• Make appropriate referrals to community-based organizations, including training, immigration, mental health, and work experience programs.
• Utilize Labour Market Information (LMI) to support clients in making informed employment and career decisions.
• Deliver services using a combination of in-person and virtual tools such as Teams and Nova Scotia Works digital platform.
• Collaborate with other team members and employer-focused staff to ensure coordinated and client-centered service delivery.
• Participate in case manager and staff meetings to support innovation and continuous service improvement.

Education and Skills Qualifications: 

• Post-secondary education in Human Services or a related field, or a combination of relevant education and work-related experience
• Demonstrated experience in client services and facilitation
• Direct experience working with diverse groups
• Knowledge of community programs and resources
• Proven ability to work with unemployed individuals facing barriers to finding and maintaining employment
• Proficient in Microsoft 365 applications, including Outlook, Teams, Word, Calendar, and client tracking database systems
• Strong interpersonal skills, including tact, diplomacy, and the ability to establish rapport
• Ability to manage expectations and demonstrate sensitivity and diplomacy in interactions with internal and external contacts
• Excellent verbal and written communication skills, including presentation and facilitation abilities
• Valid Nova Scotia Driver’s License or access to reliable transportation

To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by May 9, 2025.

Please note that all successful candidates are required to provide:

• Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check (less than 6 months old), if 18 years of age or older
• Attend Child Safeguarding Training upon hire
• Valid First Aid and CPR Training

Please note, Background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.