Pro Shop - Level 2

Position Type: Term

Number of Positions: 2

Start/End Date: April 15, 2026 to October 12, 2026

Job Rate: $24.34

Location:  Fort McMurray, Alberta

CUPE INTERNAL POSTING DATE: February 13, 2026

CUPE INTERNAL CLOSING DATE: February 20, 2026 

Requisition #: 2021695

Please Note: The job posting will remain active until the position has been filled. Both internal and external applications are accepted after the above-posted internal closing date.

This position is covered by the terms & conditions of the CUPE 1505 Collective Agreement.

About Us:

Drive the Game. Elevate the Experience. Create Community – Join the Miskanaw Golf Team!

At the Regional Recreation Corporation of Wood Buffalo (RRC), our vision comes to life in every interaction: a warm welcome at the Pro Shop, seamless bookings, and a team working behind the scenes all so golfers can connect, play, and enjoy their time on the course (and maybe leave with a new favorite hat).

This summer, we are looking for a Pro Shop Level 2 Attendant to join us and make a real difference in every golfer’s experience, someone who loves seeing a smile on a player’s face as much as they love a well organized schedule.

As a Pro Shop Level 2 Attendant, you will:

• Create belonging by welcoming every guest and making them feel valued (bonus points for friendly banter!)

• Deliver a seamless experience through booking management and supporting retail operations

• Collaborate with a dynamic team, where communication, teamwork, and the occasional golf joke make the day fly by

• Bring the RRC’s values to life: Safety, Collaboration, Innovation, Sustainability, and Diversity in every interaction

• Contribute to community pride, helping golfers enjoy an exceptional and memorable experience

At the RRC, our values aren’t just words. They guide every action, including your work as a Pro Shop Level 2 Attendant. By welcoming guests, supporting the team, and keeping operations running smoothly, you will help bring these values to life every day. We are committed to Equity, Inclusion, Diversity, and Belonging, creating a workplace where every team member feels respected, supported, and proud of the role they play in our community.

Enjoy meaningful, people focused work, exclusive perks like Pro Shop discounts, complimentary driving range access, and the satisfaction of knowing your efforts help create experiences that matter and maybe a few laughs along the way.

If you are ready to spend your summer helping golfers connect, play, and create lasting memories, we’d love to have you on the team.

Apply today and help us create community - one smile, one booking, and one round at a time!

We Offer Great Benefits & Perks – We Take Care of Our People

• Competitive Hourly Wage

• Employee Assistance Program

• Membership Credit

• Team Celebrations

• Recognition Programs incl: Scholarship Program

• Staff Discounts

Your Role

The Pro Shop 2 (Senior) Attendant will be working at the Miskanaw Golf Club as a support to the overall day to day operations of the facility. Under the Supervision of the PGA of Alberta Head Professional, the Pro Shop 2 (Senior) Attendant will manage tee times, answering phones and provide customer service to all patrons as well as maintain an organized and clean pro shop. Furthermore, the individual will be responsible for helping run corporate shotgun golf tournaments as well as leagues and events.

Your Responsibilities

• Managing the tee time sheet/schedule: Answering the phone, entering names into the tee time database, checking in golf patrons and Point of Sale duties.

• Maintaining Cleanliness: Picking up garbage, vacuuming the pro shop area and sanitizing the shelves and counters.

• Handling Inventory and Acting as a Sales Representative: Doing basic inventory counts each month, assisting customers with inquiries about golf equipment and clothing and custom club fitting and ordering (in conjunction with golf professionals).

• Ensuring merchandise is priced and displays changes as per schedule.

• Help Back Shop staff with maintaining the Driving Range/Golf Course: Picking up golf balls with the picker and retrieving empty baskets after golfers are finished, cleaning the golf balls after picking, driving out to the golf holes to place the pins according to tournament charts. 

• Organizing and cleaning of golf carts in preparation for tournaments: Wiping down seats when they are dirty or wet, parking the carts in an organized fashion according to their numbers, general cleaning of cart area.

• Aid Professional staff with re-gripping. 

• Assist with tournament organization including coordinating club and private events.

• Monitor the pace of play by taking trips around the course as well as monitoring the Yama-Track GPS on the computer.

• Opening/closing procedures as outlined in Pro Shop standards of service booklet.

• Ensures all rules and regulations governing golf course usage.

• Organizing registration tables and setup for morning tournaments.

• Ensuring each cart is clean and setup correctly for all am and pm shifts.

• Helping place all corporate signage on the course for events.

• All other duties as assigned.

Qualifications: Education & Experience

• High School Diploma or GED. 

• Minimum 6 (six) months to 1 (one) year of customer service experience.

• Superior knowledge of golf is an asset.

Qualifications:  Knowledge, Skills & Abilities

• Excellent customer service skills.

• Enthusiastic and outgoing personality.

 Other Requirements

• Valid Class 5 Driver’s License

• Criminal Record Check

Working Conditions

• This position requires a flexible schedule including statutory holidays, early morning, late night, and weekend work. 

• This position may include heavy lifting of supplies and equipment up to 50 lbs. Must have the ability to bend, squat and frequently lift 25 lbs. 

• Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.

Safety

All employees are responsible and accountable for Regional Recreation Corporation’s health and safety policy. All employees at every level should be familiar with the requirements of the Alberta Occupational Health and Safety legislation as it relates to their work processes.

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.  These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.  

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted

The RRC is an equal opportunity employer and values diversity, equity, and inclusion.   We will gladly provide accommodations upon request for applicants with any barriers and/or disabilities during the recruitment process.  We appreciate all candidates who apply for this position; though only those selected for an interview will be contacted. 

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