Production Support (On-Call)

YOUR DAILY MISSION: To provide relief support for our production crew - keeping those beans a-roasting and/or packaging the best coffee on the planet.

WHO ARE WE?

We’ve been making kick-ass coffee for over 25 years.
We’re Canada’s #1 selling whole bean coffee. All our coffee is Fairtrade and organic, roasted right in the Canadian Rocky Mountains, smack dab in the middle of nowhere.
Don’t just take our word for it - we’ve been named one of the Best Workplaces in Canada by Great Place to Work since 2015. Not to brag ... okay, maybe just a little.

WHO ARE YOU?

You go with the flow. You are flexible, adaptable, and a quick learner. Change? Scary? Nah, you can handle it. You work best in a role where you can be on your feet, moving around quickly, and keeping busy with an upbeat environment and crew. You kind of like being on call – and ready to jump in when we need you!

WHAT WILL YOU DO? 

You are part of our on-call crew that supports our production crew, roasting and packaging our kick-ass beans. With a strong commitment to safety and quality, you will pack, inspect, box and prepare to ship the best beans in the country. In the roasting room, you will support set up, equipment cleaning and keep an eye on green bean quality. You’ll also be a chauffeur to our beans, transporting them between our roasting room and packaging machines. This work can be repetitive and physically demanding but that’s not all. Our crew likes to learn, and you will have the opportunity to learn and grow across the spectrum of coffee production activities.

RESPONSIBILITIES

Packaging

• Follow standard operating procedures to bag and box our beans.
• Inspect all finished products to ensure quality control standards are being met.
• Perform daily clean-ups and room preparations.
• Special project tasks as assigned.
  

Roasting

• Prep the roasting room for production according to the daily roast list.
• Manually load green beans into roasting hoppers, ensuring precise recipe compliance.
• Transport roasted beans from roasting to packaging, ensuring accurate labelling.
• Weigh and enter roasted coffee info to our ERP system.
• Perform daily clean-ups and room preparations.
  

QUALIFICATIONS

• Physical ability to lift up to 25-50 lbs (with help from the team), lifting, pushing, twisting and bending on a manufacturing line, up to 8 hours per shift.
• Basic computer skills and data entry experience is required. Experience using Microsoft Excel is an asset. Open to learning and developing new skills is a must!
• Possess a good understanding of workplace safety and willingness to learn and follow policies, procedures, and standard work instructions. 
• Forklift operator certificate or a willingness to obtain.
• Legally entitled to work in Canada. 

WHAT WE VALUE ... AND WHAT WE LOOK FOR 

Do What’s Right. It’s not always neat and tidy. It means taking care of people, the planet and the business. You think it through, talk it out, and keep it real. Whether you’re troubleshooting a machine or helping a teammate, you pause, think and act with purpose.  

Never Half-Ass It. We’re on a mission to annihilate mediocrity. You bring the pride and the polish. You take pride in your work – whether it’s dialing in a roast, packing or picking with precision or keeping those machines humming. You care about the details, and it shows.

Cut the Bullshit. It’s about systems that work without waste, kindness without drama and root-cause thinking over quick fixes. You say what you mean, kindly. You speak up when something’s off, and you do it with respect. Whether it’s a safety concern or a better way to do the job, you’re direct, honest and drama-free.

Be Remarkable. We’re not here to play it safe or follow the crowd. You take initiative like it’s second nature. You jump in when something needs doing and you spot problems early to help solve them before they snowball. 

Do It All With Love. Love? Buck yeah, Love! It’s our not-so-secret ingredient. We care deeply about the work we do, the people we work with, and the impact we have. You make space for joy. You like to laugh at work. You bring good vibes and know that joy fuels great work – even on the busiest days. 

OTHER INFORMATION 

• Must be legally entitled to work in Canada.
• This is an on-site position located in Invermere, BC.
• This is an on-call position in our Production department, with no guarantee of hours or consistent work.
• Shift times vary from 4-8 hours per day, with start times as early as 6:00 AM and end times as late as 11:00 PM. 
• This position starts at $22.25 per hour.
  

PERKS TO PIQUE YOUR INTEREST

When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention, to ensure our people prosper.

Mug Fillers: Damn good discounts on coffee beans and all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.

Benefits: Designed to support employee wellness and mental health, our benefits program is as full as our mugs! We offer our on-call team members:

• Access to emergency or crisis support through our Employee & Family Assistance Program.
• 4% vacation on your hours worked, paid out each pay. 
• Access to internal kick-ass opportunities when they become available. 
  

Environmental Green Commuting: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. 

Uniform and Work boot Reimbursement: We want you safe, supported and comfortable. KHC supports on-call team members with a reimbursement program for footwear, and we provide uniforms and PPE to work in production.  

Environmental Green Commuting: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.

Training: We believe in supporting personal and professional growth. Learning is key to doing great work, but more than that, it helps us stay curious, adapt to change, and become masters of our fields. 

Exceptional Human Beans: Working with a kick-ass team? We think that is the best perk of all. Our crew of coffee lovers love what they do and are great at it too!

HOW TO APPLY

Sound like your cuppa? You should probably apply. Create your account with our candidate portal (through Get Hired) and submit your resume and application form. Since you’re more than just a resume, please be prepared to answer a few questions about yourself.

Postings remain open for a two-week cycle, closing May 11, 2026. Applications are reviewed as they are received. 

SPIRIT OF LOVE

Love means welcoming everyone to ensure an inclusive place for all. We seek team members from all walks of life, backgrounds, and cultures. 

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