Facilities Support/Housekeeping
Facilities Support / Housekeeping
Part-Time
Ronald McDonald House Charities® Alberta (RMHC Alberta) is passionate about providing a home away from home for families with seriously ill or injured children who must travel for medical care.
We know that a family with a sick child is a sick family. Our Ronald McDonald Houses provide a warm, compassionate and comfortable environment where families can share experiences, receive respite and distraction, eat a warm homemade meal and rest, all while caring for their child at the hospital next door.
RMHC Alberta is part of a global network of Houses, Family Rooms, Care Mobiles and Comfort Carts prioritizing family-centered care through delivery of our unique core programs. RMHC Alberta operates four Houses offering private family suites, and Comfort Carts that deliver bedside services in hospital.
We’re currently engaged in a multi-year, $80M capital campaign to reduce the service gap by tripling our capacity in Calgary and Edmonton. Construction on an expanded facility in Calgary is completed and increased the number of suites from 27 to 91. The facility is 105,000 square feet, offering family suites and a multitude of common areas that enhance the family experience within our communal living environment. Tentatively Edmonton will expand from 36 suites to approximately 100 suites. The expansion critical path in its entirety is 5-7 years.
Why Choose RMHC Alberta?
Our team is very passionate about the work they do. In our 2024 employee engagement survey the top responses to what employees like best about working at RMHC Alberta were our mission and the people, including employees, volunteers, and the families we serve.
Here is what some of our employees say about working at RMHC Alberta.
"At RMHC Alberta, we don't just offer a place to stay; we build a community of hope and resilience that transforms lives, one family at a time." ~ Deya, RMHC Alberta employee since 2024
“I love working at RMHC Alberta as we ensure our doors are always open, our lights are on and there is always a smiling face waiting for families with a sick or injured child when they arrive at one of our Houses. We try and think of all the many ways we can support families so they can concentrate on their child. I love being part of team that makes this possible.” ~ Sarah, RMHC Alberta employee since 2019
Your Role
The Facilities Support role is responsible for, but not limited to, room turnovers as per established standards, overall cleanliness of the House including mopping, sweeping, tidying the kitchen as well as supporting the Family Services team.
This is a part time position based out of the Edmonton Ronald McDonald House. Shifts may vary and include Thursday from 1:00-9:00pm, and day or evening shifts every other weekend. Additional hours are possible, based on operational needs.
Your Key Responsibilities
Room turnover including sweeping, dusting, wiping walls, cleaning curtains, windows and washrooms, making beds as per established standards
Ensuring linens and towels and laundered
Stocking of rooms and common areas with family supplies as required
Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines
Sanitation and mopping of all common areas
Organizing all common areas and ensuring the areas are presented well to all guests. This includes both indoor and outdoor living spaces
Placing all waste and recycling in proper receptacles
Identifying the need for and supporting response to pest management as required
Greeting and supporting Helping Hands volunteers and other cleaning focused volunteers
Acting as a contact and information source for contractors and vendors as required (ie: Alsco, Cintas, repair contractors)
Cross functional team support (Programs and Family Services) when required
Supporting the mission, vision and objectives of RMHC Alberta
All other tasks as required
Required Qualifications
High school diploma
3+ years of experience as a Housekeeper
Ability to work with minimal supervision
Ability to do a physically demanding job
Must provide a clear criminal record check
Nice to Haves
Experience in the hospitality industry with room turnovers
Standard First Aid CPR-C and AED certification
What we Offer
Competitive wage
Employee Assistance Program
Social events
Opportunity to participate in various committees
A culture built on our values
Our Vision
A world where every family has what they need to ensure the best health outcomes for their children.
Our Mission
We provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.
Our Values
We lead with compassion
We are deeply respectful
We act with integrity
We are firmly committed
Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.
We thank all candidates who apply; however, only those selected for interview will be contacted.