Residential Support Worker (Causal-on call)

Job Title: Residential Support Worker

Company: John Howard Society of Victoria Location: Victoria, BC

Job Type: Casual-on call

Salary: $21.64-$24.32 per hour

About the Company:

The John Howard Society of Victoria is a dynamic, innovative social service organization that strives to create safe, healthy, and inclusive communities for all. Our goal is to help individuals achieve greater independence by providing support with housing, life-skills, education, employment, and community-based services. Join our team and make a difference in the lives of individuals in our community.

Job Responsibilities:

We are seeking a highly motivated and organized Residential Support Worker responsible for monitoring and supporting the residents of the John Howard Society. They will ensure the safety and well-being of residents and maintain effective communication with them.

Administration

• Carry out rounds and bed checks at irregular intervals, a minimum of two times during each shift at Manchester House, Gelling Manor and Maxfield House.

• Answer phones, greet the public and visitors with discretion.

• Access and maintain documentation on SharePoint.

• Attend employees’ meetings as required.

• Read all memos of the operation of the House and keep abreast of new developments relating to the Correctional Service of Canada and the Provincial Health Services Authority.

• Record pertinent resident information in the Duty Logbook and on the Case Administration Management System

• Record House maintenance and shift rounds in the Duty Logbook

• Undertake special assignments as required by the Manager of Residential Programs

• Record pertinent information in the Duty Logbook and on Case Administration Management System.

• Check resident sign in/out sheets to ensure accuracy.

• Follow working alone (safetyline) procedures for check-ins.

Management

• Ensure the house is not left unattended by employees and must remain awake for the duration of the shift.

• Ensure office and House is clean and organized.

• Initiate contact with National Duty Parole Office when required.

• Advise the Manager of Residential Programs of concerns regarding House management or residents, including infractions of House rules/curfews or policies.

• Monitor curfew regulations and report infractions to appropriate authorities.

• Monitor Residents for drug and alcohol violations and record violations for reporting to the Parole Officer or the Forensic Case Manager and monitor security.

Client Support

• Establish positive communication with and endeavor to maintain rapport with each resident.

• Exchange information related to resident concerns and direct the resident to appropriate resources.

• Provide resident’s access to prescribed medication.

• Encourage the residents’ participation in their resident action plan.

Community Engagement

• Liaison with agencies affiliated with John Howard Society.

Qualifications:

• Experience working with vulnerable populations, including those with mental health, addictions, and developmental disabilities.

• Skills to understand the use of authority in supervision and intervene effectively in crises.

• A bachelor’s degree and/or professional designation, with a minimum of 2 years of applicable or relevant transferable past work experience.

• Knowledge of community resources.

Job Requirements:

• Ability to understand the dynamics of offender’s behavior and assess their needs and risks,

• managing it as part of the case management process

• Criminal Record Check

• Vulnerable Persons Check

• Emergency First Aid

How to Apply:

If you are passionate about making a difference in the lives of individuals and meet the qualifications for this role, please apply on the portal. Applications will be reviewed on an ongoing basis until the position is filled. We appreciate all applications, but only those selected for an interview will be contacted.

The John Howard Society of Victoria is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply. Accommodations are available upon request for candidates taking part in all aspects of the selection process.