Supervisor, Aquatics

Employee Status: Regular Full Time

Target Start Date: January 06, 2025

Salary: $70,000 to $80,000

Company: Regional Recreation Corporation of Wood Buffalo

Department: Sport & Recreation

Location: Fort McMurray, Alberta

Requisition #: 2021561

Please Note: The job posting will remain active until the position has been filled. Both internal and external applications are accepted after the above-posted internal closing date.

About Us:

At the Regional Recreation Corporation (RRC) everything starts and ends with our vision: Together we create community. 

Are you ready to join a dynamic, diverse and collaborative team that is dedicated to inspiring Wood Buffalo to gather, play, and connect?

Are you a people-person, a go-getter? Are you a strong communicator who is detail-orientated and do you want to be a part of creating safe, positive and memorable experiences for others? Are you passionate about fostering a sense of community? Do you believe that Aquatics plays an important role in enhancing the quality of life and health benefits for our community? Is your focus on providing exceptional customer service to all that visit the Aquatics Centre?  Then, come join our team at the RRC! 

Our core values: Safety, Collaboration, Innovation, Sustainability & Diversity are woven into everything we do, they shape our identity and our company culture! You can learn more about our values here

At the RRC we are focused on deepening our commitment to Equity, Diversity, Inclusion and Belonging and creating a respectful workplace that represents our incredible, unique community.

Like all great organizations we strive to hire the best, we value integrity, passion, respect, inclusivity, and collaboration. Our culture is what makes the RRC a great place to work! 

We Offer Great Benefits & Perks – We Take Care of Our People

• Competitive Salary:  Starting at $70,000

• Cost of Living Allowance

• Vacation Days, Earned Time Off and Personal Leave Days as we believe in having a work life balance.

• Comprehensive Health, Vision & Dental Package

• RRSP Options

• Employee Assistance Program

• Development Opportunities

• Membership Credit

• Team Celebrations

• Recognition Programs

• Staff Discounts

Your Role

The Supervisor at the Syncrude Aquatic Centre plays a crucial role in ensuring the smooth operation of the facility by overseeing the scheduling and management of approximately 100 aquatic staff. This position requires strong leadership, communication, and organizational skills to ensure that both the operational needs of the facility and the well-being of the staff are maintained. 

Your Impact

• Coordinates, supervises and oversees the day-to-day operations of the aquatic centre.

• Prepare all work schedules for employees, making sure adequate coverage is maintained at all times the aquatic centre is open.

• Report and record hours, days and time worked for all employees through When to Work and Payworks.

• Ensures accuracy of timecard entries each pay period prior to final payroll submission.

• Ensures that all new and revised scheduling information is consistently distributed to all employees through When to Work and to the management group.

• Review and approve all time off requests and vacation schedules. 

• Ability to interpret local union agreements and effectively deal with any concerns or problems.

• Ability to speak effectively in public and express ideas effectively in verbal or written form.

• Participates in the recruitment, hiring, and orientation of new team members.

• Provide feedback on staff probation reviews and yearly reviews. 

• Monitors the safety of all activities and programs and responds immediately to rectify any safety concerns.

• Responsible for the coordination of all activities at the facility and provides administrative direction. to ensure that rental and program plans are delivered in accordance with the respective schedules, safety standards and that the site is ready for all activities.

• Oversee the development, implementation and evaluation of a wide range of aquatics, fitness, recreation, sport and arts and culture programs and services.

• Responsible for researching and investigating new trends as it relates to program development and delivery and facility management through the identification of leisure needs.

• Assist in the development and implementation of the division and section strategic plan; and coordinates, develops and implements short and long range work plans.

• Assist with the coordination and planning of facility maintenance, annual shutdowns and capital improvements.

• Develop and promote responsive relationships with community organizations and customers to ensure efficient facility utilization.

• Knowledge of the principals and practices employed in water safety, lifeguarding and instructing.

• Knowledge of the rules, regulations and procedures dealing with swimming pool operation, as outlined by relevant acts, bylaws, and policies.

• Knowledge of local government administration.

• Provide effective emergency response, executing proper rescue techniques and providing first aid within the scope of their training.

• Assists Aquatic Manager with policy development and procedure review.

• Consistently demonstrate positive and effective communication skills with staff and proactively share information that is pertinent to the other program areas.

• Creates a work environment that empowers to collaborate to generate and implement new ideas and creative solutions.

• Teach Red Cross and Lifesavings Society aquatic programs as required.

• Assists the Aquatic Manager in operation/staffing of Sonny Flett Aquatic Centre in Fort Chipewyan.

• Assists the Aquatic Manager on special projects, and other duties as assigned.

• Other duties as assigned.

Your Accomplishments

• High School Diploma or GED Equivalency.

• Degree or Diploma in Recreation Management or a related discipline, or equivalent education and experience.

• Minimum four (4) years of aquatic experience to include at least two (2) years in a leadership role.

• Current Intermediate First Aid /CPR C/AED Certificate 

• Valid Lifesaving National Lifeguard 

• Valid Lifesaving Swim Instructor

• Valid Lifesaving Instructor.

• Valid Lifesaving Society Trainer

• Valid Lifesaving National Lifeguard Instructor Certificate

• Customer service and sales experience.

• Team building program experience.

• Pool Operator Certificate Level 1 & Level 2 is an asset..

• Valid Lifesaving Trainer Certificate is an asset.

• Valid Lifesaving Aquatic Supervisor Training Certificate is an asset.

• Valid First Aid Instructor Certificate is an asset.

• Valid Aquatic Fitness Certificate is an asset

• Excellent customer service skills.

• Positive and friendly attitude.

• Ability to work effectively both independently and as a team member.

• Possess exceptional organizational and time-management skills with the ability to multi-task and prioritize workload efficiently.

• Ability to approach problem solving with creativity and innovation.

• Strong background in aquatic programming.

• Knowledge of the philosophies, principles, practices and objectives of community recreation

• Strong background in aquatic services development, community engagement, facilitation and development.

• Demonstrated effective, proactive and creative approaches in the design, development and execution of strategies and implementation plans.

• Demonstrated highly developed partnership and alliance building skills.

• Highly developed interpersonal, supervisory, pool mechanical & maintenance skills, as well as effective Microsoft Office Suite computer skills are all required.

Other Requirements

• Criminal record Check with Vulnerable Sector Check

• Valid Class 5 Driver’s License

Working Conditions

• This position requires full-time work and a flexible schedule including statutory holidays, early morning, late night, and weekend work. 

• This position requires work in a busy shared workspace, where there are frequent interruptions, high noise levels, and high stress due to potential aquatic incidents. 

• The office temperature is regulated but often humid.

• This position may include heavy lifting of supplies and equipment up to 40 lbs

We Value Safety

All employees are responsible and accountable for Regional Recreation Corporation’s health and safety policy. All employees at every level should be familiar with the requirements of the Alberta Occupational Health and Safety legislation as it relates to their work processes. The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.

The RRC is an equal opportunity employer and values diversity, equity, and inclusion.   We will gladly provide accommodations upon request for applicants with any barriers and/or disabilities during the recruitment process.  We appreciate all candidates who apply for this position; though only those selected for an interview will be contacted. 

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