Systems Analyst (IT & Cybersecurity Operations)

Systems Analyst (IT & Cybersecurity Operations)

Company: Northumberland Ferries / Bay Ferries

Location: Charlottetown, PE or Halifax, NS

Job Type: Full-time

Reports To: Director, Technology and Systems

Join Our Mission

Keep our fleet moving and our data secure. As a Systems Analyst, you won’t just be sitting behind a desk in a typical office. You will be the technical backbone supporting shore-based terminals, vessel-connected systems, and critical ship-to-shore connectivity. If you thrive in a role that blends hands-on infrastructure support with high-level cybersecurity operations, we want to hear from you.

The Role

You will be responsible for the day-to-day reliability and security of our enterprise IT systems. This is a "boots on the ground" technical role focusing on network administration, cybersecurity incident response, and system hardening. You will play a pivotal role in protecting our infrastructure from threats while ensuring our operational technology (OT) interfaces remain seamless.

Key Responsibilities

• Infrastructure & Networking: Administer our Ubiquiti network environment (UniFi controllers, switches, APs) and manage ship-to-shore connectivity.
• Surveillance Management: Oversee company-wide CCTV and video surveillance infrastructure, ensuring data retention and system reliability.
• Cybersecurity Operations: Act as the Technical Support Lead during incidents; manage DNS filtering, network segmentation, and endpoint protection.
• Incident Response: Lead forensic investigations, containment, and recovery activities while issuing security bulletins to stakeholders.
• Audit & Compliance: Prepare technical evidence for cybersecurity audits and regulatory inspections, ensuring we meet all governance standards.
• Microsoft 365 Admin: Manage 365 services, SharePoint security configurations, and data access controls.

What You Bring

• Technical Expertise: Proven experience supporting enterprise-level networks, servers, and endpoints.
• Security Mindset: Hands-on experience in cybersecurity operations, system hardening, and incident response protocols.
• Platform Proficiency: Advanced knowledge of Microsoft 365 administration and Ubiquiti/UniFi networking hardware.
• Communication: The ability to translate complex technical risks into clear, actionable advice for non-technical stakeholders.
• Adaptability: Comfort working across diverse environments, from office settings to terminal interfaces and vessels.

Required Skills & Competencies

• Microsoft 365 Administration & Security (Essential)
• Network Segmentation & DNS Threat Protection
• Vendor Coordination & Technical Troubleshooting
• IT Governance & Policy Development
• Audit & Compliance Support

Why Work With Us?

• Unique Environment: Support a vital transportation link involving complex maritime technology.
• Professional Growth: Take a lead role in cybersecurity initiatives and infrastructure planning.
• Impact: Your work directly affects the safety and efficiency of our fleet and passengers.

Deadline for applications is Thursday March 30th.

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