Employment Advisor - Castlegar & Trail WorkBC Centres

Are you interested in helping people find sustainable employment in a changing economy?  Do you enjoy working as part of a caring, supportive, skilled, and motivated team?  Are you detail-oriented, computer savvy, and enjoy variety in your work?   If so, join us and be part of a dynamic team committed to making a positive difference in our communities! 

We are currently seeking an on-site Employment Advisor to join our Castlegar and Trail WorkBC teams.  The successful applicant will work as an Employment Advisor in both WorkBC Centers (for example 2 days/week in Trail and 3 days/week in Castlegar).

The Opportunity

The Employment Advisor plays an integral dual role within the WorkBC Centre. Trained to perform the full scope of Employment Resource Advisor and Employment Counsellor duties, the Employment Advisor will work in both the WorkBC Resource Room, providing job search support and advice, and one-on-one with clients.

Working with a diverse range of clients, including individuals facing complex barriers to employment, the Employment Advisor delivers client-centred, culturally appropriate, and inclusive services. This role combines front-line support, employment workshops, and labour market information with individualized assessment, employment planning, progress monitoring, and case documentation and management. The Employment Advisor collaborates with team members, employers, and community partners to ensure seamless, high‑quality service delivery of the WorkBC program.  We use a wide range of practical and supportive tools provided by the WorkBC program, plus our own KCDS expertise.

 Providing a true gold standard of client service is our highest priority; we take great care in assessing individual needs, identifying appropriate opportunities and resources, monitoring progress, carefully documenting client files, and doing our utmost to help our clients find and maintain sustainable employment in a changing economy.

Qualifications Required

Skills and Abilities:

Client Service and Support, including but not limited to

• Orienting clients to the WorkBC Centre and programs
• Assessing clients for eligibility and services and referring to community services where appropriate
• Assisting clients with job search activities including resume and cover letter development, interview preparation, and computer application support
• Assisting clients with job start activities where needed
• Facilitating employment-focused workshops, one on one and in small group settings

Resource Gathering and Dissemination, including but not limited to

• Maintaining WorkBC Centre resources (including job boards, ‘How to’ resources, cover letter and resume templates, etc.)
• Collecting and sharing current labour market information with co-workers, clients, employers and community stakeholders through various platforms

Operational and Administrative duties including but not limited to

• Ensuring seamless client service through clear and accurate communications, scheduling, documentation, data entry and more
• Maintaining WorkBC Centre computers/software, office equipment, and hard copy resources to ensure smooth and timely operations in a high-demand environment

Other

• Providing Outreach services as required
• Act as point person for identified services, initiatives and projects as required
• Promote KCDS and WorkBC within the community

 Education and Experience:

• Bachelors degree or diploma in relevant field or equivalent combination of education and transferrable experience
• 3 years of experience or equivalent combination of education and experience
  • Working one on one to support clients
  • Coaching and mentoring clients
  • Working with individuals with complex barriers and broad range of cultural backgrounds
  • Building partnerships with employers, community agencies and other stakeholders
• Prior employment advising experience an asset

 Additional requirements:

• Must be eligible to work in Canada
• Must consent to a Criminal Record Check as required
• May be required to work some evenings and weekends

Wage:  $25.20 to start, eligible for benefits at 90 days

Position Type: Permanent, full-time (35 hours/week).  This position is eligible for the West Kootenay RCIP program, as KCDS is a designated employer.

How to apply:  Please apply with a resume and cover letter by clicking the following application link:  https://easyapply.co/a/2f05b3f2-9e22-404f-b2d3-3f2f6c297c75

We recommend to our clients that they include a cover letter as part of a job application to let employers better understand their transferable skills and strengths; in particular if they do not have any work experience or education that applies directly to the position they are applying for.  Because we are an organization that provides employment services and helps others with their job search skills, your job application gives us our first glimpse into your skills when applying for jobs.  We would appreciate if you included a cover letter in your application.

About KCDS: 

Kootenay Career Development Society provides employment and career development services in Nelson, Castlegar, Trail, Salmo, Kaslo and Slocan.  We deliver the WorkBC program and a full range of services in our areas as well as a range of programs and workshops that empower individuals, employers, and communities economically and socially through career development, employment counseling, and human resource planning.  KCDS is a dynamic, diverse, and change-responsive centre of excellence.

KCDS is committed to diversity, inclusion and respect in the workplace and welcomes applicants from all groups who may contribute to the diversity of KCDS. For more information, please visit kcds.ca/about.

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please do not hesitate to apply, we would love to hear from you. We also know it is rare for someone to meet 100% of the qualifications. Please apply anyway!

We are working for a world where no one is powerless, and where creating change is a part of everyday life. We are just getting started and hope you'll join us!

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We are actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process.

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