Manager, Capacity Building and Community Engagement

Job Title:  Manager, Capacity Building and Community Engagement

Status:  Regular, Full Time 
Hours:  37.5 hours per week
Schedule: Monday - Friday from 8:30 am - 4:30 pm (some evenings and weekends as required)

Start Date: January 13, 2025
End Date: March 31, 2026 (with possibility for extension)

Salary: This position starts at $72,000 per year and increases to $103,535 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

Date Posted:  December 9, 2024
Closing Date:  December 17, 2024

The Opportunity

DIVERSEcity Community Resources Society is seeking a Manager, Capacity Building and Community Engagement to oversee the Collective Advocacy for Rights and Education (C.A.R.E) For the Migrant Workers Support Project.  This position involves developing and leading capacity-building initiatives for sub-agreement holders (SAH), overseeing critical supports such as language training classes and emergency support services, and strengthening partnerships within the community to enhance the impact and reach of C.A.R.E.   The Manager works closely with the Manager of Subcontractor Services, community organizations, and other partners to address the needs of migrant workers effectively and ensure high-quality service delivery and impactful outcomes.

Key Responsibilities

• Create tailored programs for these partners that include training sessions, resource packs, and regular updates on labor laws and workers' rights.

• Set up mechanisms to track the effectiveness of outreach and partnership activities, English Classes, Emergency Fund, counseling referrals and gather feedback from Temporary Foreign Workers (TFW) and employers, and adjust strategies as needed based on this feedback.

• Use various communication channels to highlight successful partnerships and promote the benefits of employer participation, aiming to expand the network of supportive employers.

• Assist SAHs in developing strategies to engage TFWs in both physical and digital spaces.

• Conduct outreach visits to farms, workplaces, and community hubs to connect with TFWs and get direct feedback.

• Ensure that outreach materials and messaging are culturally and linguistically appropriate for diverse worker populations.

• Identify and build relationships with key organizations such as community centers, religious groups, cultural organizations, employers and NGOs that interact directly with TFWs.

• Collaborate with partners to harmonize outreach efforts and provide comprehensive support services to workers.

• Facilitate joint initiatives, such as workshops and informational events, to disseminate critical information to TFWs.

• Serve as the primary contact for counseling referrals, ensuring timely and appropriate follow-up and maintain records ensuring confidentiality

• Process and coordinate requests for emergency financial support and maintain records of requests, ensuring confidentiality and compliance with program policies.

• Coordinate, purchase and distribute welcoming kits for Temporary Foreign Workers

• Represent the program in community forums, meetings, and events to advocate for migrant worker needs and promote the program’s mission.

• Stay informed about policy changes and emerging trends affecting migrant workers to adapt program strategies as needed.

• Implement project infrastructure (e.g. work plan, outreach, and communications strategies).

• Collaborate with the Senior Manager and co-manager on all contractual work, including budget development and forecasts, preparation of monthly expense claims, and financial and narrative reporting. 

• Manage budgets related to program activities including tracking expenses, ensuring cost-effectiveness and accountability.  

• Oversee all required C.A.R.E. for Migrant worker's support meetings.

• Research further funding streams and develop grant proposals based on strategic needs.

• Keep the Senior Manager of Surrey LIP and Collaboration informed about issues related to managed programs, especially potential risks to the organization.

Qualified candidates will possess:

• University or college diploma in Community Planning and Engagement, Social Policy, Non-Profit Management, or demonstrated related experience in the field.

• Minimum of 3 years’ experience in a community-based non-profit society or related field;

• At least 2 years' experience in program management experience.

• Minimum 1-year experience in supervising staff, preferably within a unionized setting;

• Experience with budget forecasting and expenditure monitoring;

• Proven track record of working with multiple stakeholders to catalyze collaboration.

• Knowledge of Temporary Foreign Worker/ migrant worker issues; 

• Experience with budget forecasting and expenditure monitoring.

• Strong English language skills (written, oral and presentation); Spanish proficiency an asset;

• Strong organizational, time management and project management skills;

• Strong computer literacy skills, in particular, MS Office (Word, Excel, PowerPoint);

• Social media savviness is a definite asset

• Ability to manage multiple priorities and timelines in a fast-paced environment;

• Excellent problem-solving ability, discretion and judgement;

• Able to work independently and collegially in a team environment;

• Innovative, flexible, and able to manage change and uncertainty;

• Knowledge of Impact Evaluation and Outcomes measurement.

• Valid BC (British Columbia) Driver's License and reliable access to a personal vehicle;

• Availability for intra- and inter-provincial travel as required

• Available to work evenings and weekends as necessary

A Criminal Record Check is a requirement of employment.  

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments.  Please note that only Word or PDF formats can be accepted.   As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. 

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work.  DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/.   As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity’s staff, clients, and community.  This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.  

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity:

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.