Interim Director, Clinic Services (Maternity Leave)

Position Title: Interim Director, Clinic Services (Maternity Leave)

Available: April 6, 2026

Applicant Deadline: February 20, 2026

Do you thrive in purpose-driven environments where people, patients, and learning come first? CCNM is seeking a highly motivated and experienced Interim Director, Clinic Services (Maternity Leave) to lead the operational excellence of our teaching clinics across both the Toronto and Boucher campuses. In this leadership role, you will oversee multiple clinical sites, support interdisciplinary teams, and partner closely with academic and clinical leaders to ensure our clinics are efficient, professional, and aligned with CCNM’s educational mission. This is an opportunity to make a meaningful impact in a dynamic academic healthcare setting where collaboration, care, and continuous improvement truly matter.

In this challenging position, you will report to the Dean, Academics and be responsible for: 

JOB RESPONSIBLITIES:

General Clinic Operations & Oversight

• Serve as primary operational point of contact for clinic faculty, interns, administrators, and practitioners
• In conjunction with Clinic Operations Teams on each campus, troubleshoot and resolve day-to-day clinic operational issues (staffing gaps, scheduling, systems, patient flow)
• Monitor clinic software systems (EMRs, scheduling, communications platforms) for functionality, access, and issues
• Ensure privacy-compliant handling of patient information across all clinic systems
• Maintain productive, safe, and efficient clinic environments
• Demonstrate leadership presence and support staff through real-time decision-making

Financial, Reporting & Compliance

• Complete clinic faculty accruals
• Review monthly financial statements and submit updates to Finance when asked, including:
• Produce detailed operational and financial reports as requested
• Review clinic KPIs, utilization, and shift performance metrics
• Ensure ongoing privacy compliance checks and documentation
• Review and update operational documentation or forms as required
• Support monthly onboarding or orientation activities if applicable

Operations, Financial Acumen, People & Communication

• General Oversight of Clinical Administrators
• Review and respond to emerging concerns or complaints related to clinic operations
• Participate in various committees 
• Complete clinic faculty accruals
• Review monthly financial statements and submit updates to Finance as required
• Prepare and manage annual clinic operations budgets 
• Other Duties as Assigned

QUALIFICATIONS:

• Management experience in a clinical setting or educational clinical setting
• Post-secondary degree in related field (business administration, health care management, etc.) 
• Familiarity with Provincial and Federal legislature policies governing the Naturopathic profession in Ontario and British Columbia including Personal Health Information Protection Act in Ontario, Personal information protection Act in BC, E-Health Act in BC, Freedom of Information and Protection of Privacy Act in BC and PIPEDA
• Exceptional communication and interpersonal skills with the ability to deal effectively– both orally and in writing- with individuals at all levels within the organization
• Demonstrable computer skills including Microsoft Office
• Excellent organization, time management, analytical and research skills
• Tact, discretion and ability to exercise professional judgment in a highly confidential environment

Candidates from broader healthcare settings (hospital, academic, community, or multi-site clinics) are encouraged to apply.

At CCNM, we take pride in adopting a flexible work policy, where our employees have the opportunity to work both remotely and on-site. Each employee’s flexible work schedule will be determined by the Manager and is based on the department’s operation needs. 

The Canadian College of Naturopathic Medicine (CCNM), established in 1978, is Canada's premier, pan-Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.

CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.

CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.

On the cover letter, please indicate the title of the position that you are applying for, and your salary expectations. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.

The starting salary for this role is $ 72,250.00 annually. If you are selected to move forward in our recruitment process, a recruiter will be able to discuss additional details of our compensation package.

We use an applicant tracking system (ATS) that may use automated tools to support the screening and review of applications. Hiring decisions are made by our recruitment team.

This job posting reflects an existing position that is currently vacant.

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