Starter Marshal

Position Type: Term

Number of Positions: 6

Start/End Date: April 15, 2025 to October 31, 2025

Job Rate: $20.60

Location:  Fort McMurray, Alberta

CUPE INTERNAL POSTING DATE: February 28, 2025

CUPE INTERNAL CLOSING DATE: March 07, 2025

Requisition #: 2021587

Please Note: The job posting will remain active until the position has been filled. Both internal and external applications are accepted after the above-posted internal closing date.

This position is covered by the terms & conditions of the CUPE 1505 Collective Agreement.

About Us:

At the Regional Recreation Corporation (RRC) everything starts and ends with our vision: Together we create community.

 Imagine a place where you are part of a diverse and collaborative team whose purpose is to inspire the community to gather, play and connect? 

We’re looking for enthusiastic and friendly individuals to join us as a Starter Marshal! If you enjoy working in a lively, fast-paced environment and love the outdoors, we’d be thrilled to have you on our team this summer.

• Gain valuable experience in customer service and course operations

• Be part of a fun, supportive team

• Enjoy working outdoors at our beautiful golf course

• Take advantage of exclusive perks – discounts on Pro Shop merchandise, complimentary driving range access, and more!

If you're ready to make a difference and help create a fantastic experience for golfers, apply today!

Our core values: Safety, Collaboration, Innovation, Sustainability & Diversity are woven into everything we do, they shape our identity and our company culture! You can learn more about our values here

Like all great organizations we strive to hire the best, we value integrity, passion, respect, inclusivity, and collaboration. Our culture is what makes the RRC a great place to work! We are focused on deepening our commitment to Equity, Inclusion, Diversity and Belonging creating a workplace where everyone feels valued and included, and a workplace that represents our incredible, unique community.

We Offer Great Benefits & Perks – We Take Care of Our People

• Competitive Hourly Wage

• Employee Assistance Program

• Membership Credit

• Team Celebrations

• Recognition Programs incl: Scholarship Program

• Staff Discounts

Your Role

The Golf Starter/Marshal will be working at the Miskanaw Golf Club under the supervision of the PGA of Alberta Head Professional. The Golf Starter/Marshal is an integral part of our golf operations team and is responsible for superior customer service to all golf patrons, ensures orderly and timely movement of tee-off times, controlling the pace of play and enforcing the Miskanaw Golf Club policies.  The Golf Starter/Marshal must possess knowledge of the basic rules of golf etiquette and possess the ability to be both firm and tactful in enforcing golf course policies.  They must also have the ability to meet and deal effectively with difficult golf patrons.

 Your Responsibilities

• Meet and greet all golf patrons in a warm, friendly and professional manner.

• Outline necessary golf course information regarding course conditions.

• Enforce the Miskanaw Golf Club Dress Code to each golf patron.

• Verify names of all golfers teeing off at each tee time throughout each day.

• Receive the “Receipt” from each golf patron as proof of purchase and record the receipt number and cart number in the appropriate column for each golf patron.

• Reconcile and add/delete golf patron from the North Star Tee Sheet.

• Remind all golf patrons to repair ball marks and replace divots throughout the course.

• Ensure all rules and regulations governing golf course usage are followed.

• Ensure all golf patrons are teeing off promptly at their assigned tee times with all the proper materials. (i.e. Score cards, ball markers, divot tools, etc.)

• Record actual tee-off times and actual finish times for each golf patron(s).

• Keep course clear of any debris/garbage.

• Promotion of Miskanaw Golf Club events to all golf patrons.

• Monitor the pace of play using the Yama-Track GPS system. (recording the pace of play at various locations laid out on the course) 

• This position will assist Back Shop and Pro Shop employees where needed.

• Performing other related duties as assigned

Qualifications: Education & Experience

• High School Diploma or GED Equivalency. 

• Minimum 6 (six) months to 1 (one) year of customer service experience.

Qualifications:  Knowledge, Skills & Abilities

• Excellent customer service skills.

• Organized, able to work in a busy environment with competing priorities.

• Excellent verbal communication skills.

• Enthusiastic and outgoing personality as an asset.

• Superior knowledge of golf and tournament operations as an asset.

• A pleasing personality and leadership abilities are required to be successful in this position.

 Other Requirements

• Valid Class 5 Driver’s License

Working Conditions

• This position requires a flexible schedule including statutory holidays, early morning, late night, and weekend work. 

• This position may include heavy lifting of supplies and equipment up to 50 lbs. Must have the ability to bend, squat and frequently lift 25 lbs. 

• Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.

Safety

All employees are responsible and accountable for Regional Recreation Corporation’s health and safety policy. All employees at every level should be familiar with the requirements of the Alberta Occupational Health and Safety legislation as it relates to their work processes.

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.  These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.  

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted

The RRC is an equal opportunity employer and values diversity, equity, and inclusion.   We will gladly provide accommodations upon request for applicants with any barriers and/or disabilities during the recruitment process.  We appreciate all candidates who apply for this position; though only those selected for an interview will be contacted. 

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