Distribution Center Manager

RSL’S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs.  The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby and sixteen other branches. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience

The Opportunity:

What you would be doing.

Reporting to the Director of Operations, Distribution Centre Manager will be responsible for the management of the distribution center to ensure that company’s internal and external customer service standards and objectives are fully met.  This position will also perform warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

• Plan and manage product distribution activities to achieve company goals.
• Develop continuous improvement initiatives and share best practices with team members.
• Implement new distribution strategies to obtain profitability.
• Analyze existing distribution procedures and recommend improvements.
• Monitor and manage inventories at distribution center.
• Identify appropriate resources and assign workload and schedules to them.
• Oversee daily operations of team members and provide assistance whenever needed.
• Perform basic administration duties and maintain clear and complete accounting records.
• Provide outstanding customer services and ensure customer satisfaction.
• Manage storage and handling of inventories in warehouses.
• Prepare budgets and manage expenses within budgets.
• Manage carriers to perform distributions in the assigned routes.
• Develop and manage appropriate KPI-s and scorecards to ensure operational oversight

What are we looking for.

• 5-10 years of leadership experience preferably in a wholesale/distribution environment. 
• Management and customer service skills.
• Sound understanding of Health and Safety regulations and culture
• Demonstrate a strong problem solving and organizational skills.
• Acts with ownership, sense of urgency and demonstrated initiative
• A strong work ethic, reliable and dependable.
• High attention to details, accurate and efficient.
• Be energetic and self-motivated.
• Must be able to handle multiple tasks.
• Maintain a business-like manner at all times.
• Dedicated to continuous improvement.
• Experience working with RF scanners.
• Understand the needs to prioritize work schedules to meet company goals.
• Able to work with minimal supervision.
• Is open to feedback and takes responsibility for personal development.
• Must have flexibility in their work schedule as they may be asked to work an occasional Saturday branch open.

• Servant leader with a fine balance of humility and confidence
• Change agent and progressive culture champion
• Exhibits personal values in line with the RSL values of graciousness, collaboration, courage, innovation, community focus and drive for exceptional experience value creation

About us:

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.