Gateway House - 24 Hour Client/Youth Support Worker
Responsibilities: To work with the clients of the YWCA Central Avenue Shelter, providing guidance, support, and life skills to empower and promote independence. To maintain a clean and secure facility and assist the residents when necessary.
Reports to: Gateway House Supervisors & Manager
Qualifications:
- Have excellent people skills and work well in crises;
- Must be flexible, reliable, and willing to participate in continuous learning opportunities;
- Must be able to lift heavy items/perform heavy cleaning;
- Knowledge and understanding of Indigenous culture with a mindset accepting of reconciliation;
- Valid Class 5 Driver's License - Those without a Class 5 Driver's License need not apply;
- Reliable transportation;
- Excellent written and verbal communication skills;
- Computer skills (including Microsoft Office, Email communication, & Data entry);
- Must pass Criminal Record & Vulnerable Sector Check;
- Ability to work independently and follow policies and procedures;
- Excellent Time Management Skills;
Remuneration: $22.62 per hour.
Hours of Work: Evenings, Weekends, and overnight shifts to be expected - as best suits the needs of the program.
Duties:
- Guide the residents, providing support & advocacy as they transition into adulthood/independence;
- Must be a good role model to youth/clients;
- Maintain building security, perform room/bag checks;
- Ensure major housecleaning duties are completed as well as everyday cleaning/chores;
- Ensure room checks are completed on a consistent basis, report any need for repairs or replacement of furniture, blinds, etc. to the maintenance team;
- Attend staff meetings, training, and workshops as required;
- Communicate with the Manager/Supervisors and co-workers as part of a cohesive team;
- Provide feedback to the Manager/Supervisors on client issues, major events, and incident reports;
- Attend to crises as they arise during no-office hours. Contact the Manager/Supervisor in the event of a major crisis;
- Ensure policies are adhered to as per contracts with: MSS< CPS/YO, & CSC;
- Prioritize work, attending to the most urgent needs of the clientele first;
- Work unsupervised;
- Maintain confidentiality;
- Must be able to cover shifts with little to very short notice;
- Must be able to work both evenings & weekends, as well as holidays;
- Must be able to work shift work & overnights;
- Must report any instances of Child Abuse or neglect including physical abuse, sexual abuse, emotional maltreatment, neglect, & domestic violence;
- Any other duties as requested by management;
About the YWCA: YWCA Prince Albert is a friendly and rewarding place to work. There are many opportunities for advancement for hard-working, positive, team-oriented people.
Probation: All YWCA Prince Albert positions contain a three-month probation period.
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