Produce Sr. Team Lead (MIT)

PRODUCE SR. Team Lead

Location:  McKenzie Corner, 1286 McKenzie Ave, Victoria, BC V8P 5P2

THE ROLE

We are currently seeking a Produce Sr. Team Lead to join our team! As a Produce Sr. Team Lead, you will assist the Produce Operations Manager leading a sales-driven team who takes customer service, quality, and presentation to heart. Our customer-facing produce department is an upbeat work environment where we take great pride in elevating food appreciation and values.  You are a resourceful, detail-oriented, self-motivated leader eager to contribute to a culture that is all-inclusive, innovative, and focused on quality improvement.

• Assist in managing, motivating, training, mentoring, and developing staff according to company policies and procedures.

• Merchandise produce so that it is organized and visually appealing to maximize sales and uphold overall store appearance.

•  Control product rotation with produce floor stock, manage floor displays to ensure limited product loss, execute in store specials when necessary. 

• Manage inventory levels to limit product loss.

• Provide exceptional customer service in all situations, including returns and complaints.

• Maintain store and display signage to set standards.

• Monitor sales floor for loss-prevention and store security purposes.

• Be a role model and inspire behaviour consistent with our values.

• Provide exceptional customer service to all Team Members, customers, and vendors.

WHO WE ARE

The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems. 

What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods. 

At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof.

WHAT YOU BRING TO THE TABLE

• At least two year of retail supervisory experience in a produce environment.

• A passion for providing superior customer service and sharing produce knowledge.

• A positive attitude and the desire to lead and motivate a team.

• The physical ability to stand for long periods of time and lift 25-50lbs repeatedly.

• The ability to multi-task and maintain organization in a fast-paced environment.

• The availability to work a variety of shifts including evenings and at least one weekend day.

THE DETAILS:

We offer competitive wages, a Culture of Teamwork, Collaboration & Continuous Learning.

Please submit your resume if you want to apply for this career opportunity.

We look forward to meeting you!

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