Director of Property and Facilities Management
Victoria, BC
Temps plein
$92318.00-$115398.00 par an
We have an exciting opportunity for a Director of Property and Facilities Management to join our passionate and dedicated team. Reporting to the CEO, the Director has a key role in providing strategic leadership to ensure the Foundation’s properties and facilities are safe, reliable, and sustainable.
This role oversees planning, maintenance, and compliance for all Foundation Facilities across the Island, ensuring alignment with organizational goals and regulatory standards.
The Director is also responsible for developing and implementing long-term strategies that optimize asset performance, support program delivery, and enhance guest and staff experience.
Key Responsibilities
Strategic Planning & Oversight
- Develop and implement a multi-year property and facilities management strategy aligned with the Foundation’s mission.
- Lead capital planning, budgeting, and forecasting for property operations and improvement.
Facility Operations
- Ensure optimal functioning of building systems including HVAC, electrical, plumbing, and security.
- Plan, coordinate, and provide oversight of all facilities and maintenance operations including waste management, grounds/landscaping, housekeeping, and parking.
- Oversee maintenance programs including preventative and seasonal work, to extend life and reduce disruption of program delivery.
- Support emergency preparedness, facility and guest safety, and operational continuity through planning, risk management strategies, and cross functional collaboration.
- Develop asset management program, including asset inventories, condition assessments, service needs to extend asset life, reduce disruptions, and support informed decision making.
- Support the implementation of health and safety policies to ensure a safe and compliant environment for staff, contractors, and guests.
- Research, implement, and utilize a facilities management software solution.
- Maintain inventory lists for the homes and coordinate procurement and distribution of supplies and staples.
- Respond to maintenance requests including after-hours support; conduct regular site inspections; manage and resolve insurance claims.
- Oversee fire and emergency protocols and conduct regular drills.
- Notify Director of Programs of issues that may have broad implications such as critical incidents and operational issues.
Contractor/Sub-Contractor Management
- Oversee contractors, consultants, property management, and vendors, ensuring projects are on time, on budget, and compliant with WorkSafeBC and BC Building Code requirements.
- Oversee the procurement and management of outsources service providers.
Property Management
- Oversee leasing process, including market analysis, pricing strategy, and negotiations.
- Analyze leasing trends and competitive markets to inform strategy and optimize rental strategies.
- Ensure leasing activities comply with Foundation policies and tenancy laws.
- Maintain strong tenant relationships and ensure responsive, solution-oriented service.
- Oversee lease renewals and tenant requests for improvement.
- Proactively manage tenant feedback and requests to ensure satisfaction and retention.
Health and Safety
- Assist with the development of safe work practices and procedures.
- Participate as a member of the Joint Health and Safety Committee.
- Lead the monthly inspections of the homes away from home and address deficiencies.
- Lead quarterly inspections of all other CHFVI properties.
Candidate Profile
- Relationship Building (Builds and maintains ethical relationships, networks, and contacts.)
- Strategy Execution (Achieves goals and objectives in support of strategic priorities.)
- Stewardship (Applies laws, policies, regulations, and guidelines to protect the vitality of the organization.)
- People and Culture (Motivates and directs employees to optimize workplace productivity and promote professional growth and can communicate effectively and interact with people through positive behaviours and attitudes to support a healthy workplace culture.)
- Open-mindedness (Open to others’ ways of approaching situations/creative thinking/works with shared agenda.)
- Communication (Articulates thoughts and expresses ideas effectively using written, visual and non-verbal communication skills including adapting that ability to various contexts and listening to gain understanding.)
Qualifications & Education
- Bachelor’s Degree in property management, business administration, facilities management or related field and/or equivalent combination of education and experience.
- Minimum 5 years of related work experience (facilities or property management, building maintenance, project management, and health and safety).
- A designation in property management is an asset.
- Level 1 First Aid, WHMIS, and other safety certifications is an asset.
- Solid knowledge of Microsoft Office programs and data collection systems.
Skills & Experience
- In depth knowledge of building systems, infrastructure, asset lifecycle planning, and preventative maintenance best practices.
- Strong understanding of procurement, project budgeting, and contractor management.
- Proven leadership, project management, and budgeting skills.
- Excellent communication skills with internal and external partners (e.g., families, community, volunteers, potential donors) with emphasis on communication with employees.
- Proven initiative, judgement, decision making and problem-solving capabilities.
- Computer literacy sufficient to operate a variety of programs and systems.
- Excellent time management skills with the ability to prioritize tasks and deadlines.
- Experienced in managing multiple facilities and in health and safety practices including familiarity with WorkSafe BC regulations.
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