Human Resources Generalist

ABOUT THE SOHO

The luxury of space is central to the promise of an unrivaled experience at SoHo Hotel Toronto.

The SoHo Hotel Toronto, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the City of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment.

We pride ourselves in offering some of the largest and most spacious hotel rooms and suites in Downtown Toronto. Every aspect and detail of SoHo Hotel Toronto’s accommodations have been fashioned for our guests’ comfort and pleasure, from exquisitely comfortable furnishings and state-of-the-art technologies to the stunning views and second-to-none amenities and services.

The SoHo Hotel Toronto offers 89 redesigned rooms and suites featuring an 80 sq. ft. dressing area, marble bathrooms, and heated floors provide a space for guests to relax, rejuvenate, work or to celebrate a special occasion. Our rooms and suites are double the size of other luxury hotels in Downtown Toronto.

The SoHo Residences Apartment Hotels Toronto, Ottawa Lisgar, and Ottawa Champagne consist of luxurious apartment units for comfort and practicality, perfect for extended-stay and with unlimited experiences right outside their doorstep. 

THE SOHO CULTURE

As a luxury boutique hotel and residences, our commitment is to support our employees with opportunities and empowerment. We provide diversity and welcomes culture from all background and experience. We are a growing and dynamic team that collaborates with each other in order to achieve continued growth and success.

Our company culture is to take care of our team, our guests, and the community.

Service – we believe hospitality is an art

Ownership – we pride ourselves on accountability

Honor – we respect all guests, team members and the community

Originality – we celebrate and encourage authenticity

We welcome you to be part of our petite yet connected team of the SoHo family.

THE POSITION

As a Human Resources Generalist, you will independently manage all HR functions and operations for approximately 60 employees, taking full responsibility for each aspect of HR without additional support. This position is ideal for someone with solid HR experience who is confident in their ability to handle the demands of an independent HR role in a dynamic hospitality setting. It requires a professional who is self-sufficient, skilled in all core HR areas, and ready to take ownership of key responsibilities, from recruitment and onboarding to employee relations and compliance. This is a valuable opportunity for someone prepared to operate autonomously, drive HR initiatives, and support a dedicated team with minimal oversight. The Human Resources Generalist will be directly reporting to the General Manager.

This role will be a “working from office” model, which will require 5 days-per-week in the SoHo Hotel Toronto office located at 318 Wellington Street, Toronto, Ontario.

DUTIES & RESPONSIBILITIES

• Oversee the HR functions for the SoHo Hotel Toronto (Toronto), the SoHo Lisgar (Ottawa) and the SoHo Champagne (Ottawa), total of about 60 employees.
• Facilitate biweekly payroll process in accordance with all legislative requirements.
• Foster a positive working environment while always striving to drive company culture.
• Maintain an open-door policy to assist employees with any concerns. Provide suggestions to managers in resolving employee issues quickly and effectively.
• Full cycle recruitment and selection for all line level, management, and executives in the hotel
• Maintain existing HR programs relating to training and development, health and safety, employee recognition and performance management.
• Onboarding of new hires; completing employee paperwork and new hire orientation training
• Manage the performance review process. Works closely with managers to issue progressive discipline. Conducting terminations when necessary.
• Review salary data to recommend annual increases relating to cost-of living and/or merit increases. Always striving to keep top talent within the company.
• Lead and implement health and safety initiatives, including co-chairing the Joint Health & Safety Committee. Manage the return-to-work process for injured employees.
• Interpret legislation and apply it to hotel policies and procedures. Staying up to date on amendments to legislation to ensure the hotel remains compliant.
• Answer employment verification questions for existing and previous employees.
• Connects with colleges for unpaid co-op opportunities.
• Administer and maintain the benefit plan. Works closely with the benefit provider to ensure the benefit package is in line with market trends and employee needs.
• Other duties and projects assigned by the General Manager, corporate office, or ownership.

QUALIFICATIONS & REQUIREMENTS

·         A degree or college diploma in Human Resources Management. A professional designation or working towards one is an asset.

·         Minimum of 2 years experience working in Human Resources. Minimum of 1-year full cycle payroll experience required. Hotel or hospitality experience is an asset.

·         Strong understanding of all HR related laws and regulations such as Employment Standards Act, Occupational Health and Safety Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, etc.

·         Excellent communication skills, both verbal and written.

·         Detailed and results-oriented, with the ability to multi-task and prioritize.

·         Must be sensitive to confidential information.

• Detail-oriented with a high level of accuracy.

·         Displays a professional positive attitude, maintains enthusiasm, and celebrates success.

COMPENSATION & BENEFITS

·         Employee social events.

·         Birthday & anniversary day recognition.

·         Discounted on-site parking.

·         Meals allowances (restrictions apply).

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The SoHo Hotel Toronto is an equal opportunity employer that is committed to inclusion and diversity.

We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Our company has an accommodation process in place for applicants with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Accommodation is available upon request at all stages of the recruitment and selection process.

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