Caseworker [Housing, Willow Lodge] - (Term, Full-time) # 2024015

Position: Shelter Caseworker

Program: Housing (Willow Lodge)

Hours: Evening and Night Shifts

Type: In-scope

Employment Terms: Term, Full-time

Duration: Until March 31, 2025.  May be extended, may become permanent 

Position Location: Moose Jaw, SK

Apply By: 11:59 pm (CST), September 29, 2024

JOB SUMMARY: Under the supervision of the Program Manager, or designate, the Caseworker will assist in case management, service delivery, supervision of participants, and the household operations. Household and shelter operations for this position will be conducted in 12-hour rotational night shifts; flexibility in shifts will depend on client needs.

DUTIES: Caseworker duties include the following responsibilities:

• Ensure program participants understand and follow program and shelter guidelines and expectations.
• Provide life skills development.
• Provide intensive case management – one on one case manager to participant relationship using a client centred approach.
• Respond to phone calls, emails, and general shelter inquiries.
• Connect participants to community supports.
• Provide stabilization and crisis support.
• Provide incidental problem solving and emotional support during crisis situations.
• Provide accurate written documentation.
• Role model positive behaviour and encourage and assist participants to practice self-help and non-violent problem-solving skills.
• Perform all other related shelter duties as assigned/needed.
• Maintain confidentiality.

KNOWLEDGE, SKILLS & ASSETS:

• Working knowledge of the Mission, Vision and Values of the John Howard Society of Saskatchewan.
  
• Working knowledge of the characteristics of disadvantaged persons.
• Working knowledge of Restorative Justice and Harm Reduction practices.
• Understanding and commitment to the Truth and Reconciliation Commission Calls to Action.
• Excellent communication, organizational, interpersonal, and time management skills.
• Exceptional writing and case management skills.
• Strong verbal skills and the ability to communicate professionally.
• Resourceful, flexible, and well organized.
• Professional, responsive, and a positive work attitude.
• Ability to make sound, timely, and accurate judgment while navigating crisis.
• Ability to work independently.
• Must maintain a positive relationship with clients, other staff, businesses, and government agencies.
• Demonstrate empathy for those impacted by the Criminal Justice System.

QUALIFICATIONS: A combination of the following:

• University Bachelor’s degree in a relevant field and/or minimum 1 year of practical experience working with individuals impacted by socio-economic issues including homelessness, trauma, addiction, mental health, poverty, and the child welfare system.
• Computer skills with emphasis on Microsoft 365 (SharePoint, Outlook, Word, Excel, etc.).
• First Aid, ASIST, Non-violent Crisis Intervention would be considered an asset.
  
• Preference given to a Valid Saskatchewan Driver’s License, insurable to drive clients in JHSS-owned vehicles.
• Criminal Record and Vulnerable Sector Check, completed three (3) months prior to start date.
• Requires flexibility and should be able to work varying shifts.

ADDITIONAL INFORMATION: The above statements reflect general details considered necessary to describe the principal functions of the job and shall not be construed as the detailed description of all work assignments that may be inherent to the position.

Your past doesn’t need to define your future. JHSS requires a Criminal Record and Vulnerable Sector Check for all eligible employees, though the presence of a criminal record will not alone preclude employment and will be investigated to determine the circumstances and the relevance of the convictions for the position being considered in accordance with any applicable legislation