Assistant Manager

Position Overview: As an Assistant Manager, you will play a crucial role in supporting our General Manager in the daily operations of our coffee shop. This position combines leadership, teamwork, and hands-on barista work to ensure our customers receive the best experience possible. If you have a love for coffee, a knack for multitasking, and a desire to create a fun and welcoming environment, we want to hear from you!

Key Responsibilities:

• Assist the General Manager in overseeing daily operations, ensuring smooth and efficient service.
• Supervise and motivate a team of baristas, fostering a positive and collaborative work atmosphere.
• Work the bar as a skilled barista, crafting delicious coffee beverages and maintaining quality standards.
• Manage inventory by ordering supplies and maintaining stock levels to ensure the shop runs smoothly.
• Provide exceptional customer service, addressing any inquiries or concerns with a friendly demeanor.
• Help create and implement training programs for new employees to uphold our service standards.
• Assist in maintaining cleanliness and organization throughout the store, ensuring a welcoming environment.
• Collaborate with the General Manager on marketing initiatives and community engagement activities.

Qualifications:

• Previous experience in a coffee shop or food service environment is preferred.
• Strong leadership skills and ability to motivate a team.
• Passion for coffee and knowledge of various brewing methods and beverages.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Flexible schedule, including availability on weekends and holidays.

Responsibilities:

• Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the budget and financial performance of the company, including setting goals and monitoring results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Monitor market trends and adapt to changing business needs

• Communicate effectively with other team members and management

• Other duties as assigned

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan 

• Professional development opportunities

• Positive and supportive work environment