Sales & Events Coordinator

Sales and Events Coordinator
Position Description

About Can Can Wonderland

Located in St. Paul’s Hamline Midway neighborhood and the Creative Enterprise Zone, Can Can Wonderland combines art and play along with inventive food, vintage soda fountain, and a full bar to create a one-of-a-kind arts and entertainment immersive environment for people of all ages to enjoy.

We offer a truly unique, 18-hole artist designed, indoor mini golf course. However, Can Can Wonderland isn’t just mini golf; it’s a wonderland full of arts-based fauna and flora for you to explore and delight in! Our boardwalk is full of attractions and amusements (created by/with artists). Our two performance stages offer a wide array of local and regional talents. We have a full bar with craft cocktails and beer.
We also have delicious noshes coming out of our quick service kitchen! We pride ourselves in being a culture building and inclusive work environment.

We’re looking for people who…
â— Have direct sales experience in the restaurant, bar, or catering and events industry

â— Have a client-focused, friendly approach towards service
â— Have a passion for hospitality and providing exceptional guest service
â— Want to learn everything possible about Can Can Wonderland
â— Passionate about our social purpose
â— Warm personality
â— Excellent ethic
â— Embody positivity
â— Love people
â— Are looking to grow professionally and personally

Warren Buffett: “You will succeed if you have delighted customers. Don’t settle for satisfied.â€

Position Summary

The Sales Manager is responsible for seeking out new event business, coordinating & finalizing current booked event business, and for promoting Can

Can Wonderland with Local Community Groups, Area Hotels, Destination
Companies, Convention & Visitor Associations, Meeting Planners and any other relevant groups to the business through outside sales generating strategies. The
Sales Manager will be a lucrative part of the sales team, helps to develop new ideas through current trends, create marketing pieces to increase sales & awareness, work within target markets to increase revenue weekly, be responsible for obtaining & exceeding annual sales goals, and understands one of the most important elements of a successful business include building relationships & creating unique and unforgettable experiences.

Essential Functions

Work alongside the Sales Team and with Director of Sales & Events to create promotions to drive business for the unit;

Participate with Local Community Groups, Corporations, Hotels,
Destination Companies, Convention & Visitor Associations, Meeting
Planners and other relevant groups to generate banquet and event sales.

Participate in professional organizations and association events based on membership needs determined for Can Can Wonderland.

Report weekly to the Director of Sales, Director of Operations, and
Accountant on weekly goals and activities

Responsible for cold calls, prospecting new business and appointments, presentations, networking, entertaining and trade show participation.

Create lucrative sales targets and network business relations for potential clients

Design and implement promotions and programs with local groups based on local trends in order to solicit group bookings and/or increased foot traffic

Day to Day Responsibilities

Ensure prompt and friendly service according to Can Can Wonderland’s guidelines.

Provide team members, managers, and guests with a positive experience and atmosphere.

Ensure positive guest experience by monitoring and ensuring appropriate banquet service

Book parties and events for Can Can Wonderland
Obtain all relevant information from an event and send appropriate menu

and merchandise pricing information
Assist client or planner with menu and create proposals
Generate a Banquet Event Order, contracting the event specifications and

additional notes provided by the client

Follow-up with the client or event planner to secure an executed/signed contract and deposit

Re-confirm final counts and details (48) hours prior to the event
Communicate all event details with Director of Sales to be shared at

weekly manager meetings
Prior to the event, meet with the Manager on Duty handling the event

and/or Chef to ensure a successful function and to ensure all requirements of a particular group are met.

At least one hour prior to the event, conduct a walk-through of restaurant floor set up with Manager handling the event.

Greet Meeting Planner upon arrival of group with Manager on Duty/Host handling the event.

At completion of function, follow up with client for possible future business.

Assist in collecting funds after departure of group if necessary.
Sell to service and ad hoc groups calling in as inquiry calls.
Follow up and service corporate bookings and leads sent by the Corporate

Sales Team and submit confirmation in return in a timely manner.
Maximize unit profitability through proper yield management.
Knowledge and adherence to all policies and procedures, including

standard Sales Operating Procedures, use of Standard Sales Forms and
Menus.

Administrative & Reporting Duties

Type all Sales correspondence including letters, proposals and memos, and send brochures and menus as needed.

Distribute and file all sales correspondence, copy all correspondence to appropriate management.

Answer sales phone calls and retrieve voicemail messages promptly
Generate a weekly sales report
Maintain a Lost Business Log of all bookings not materialized, canceled or

rejected due to restaurant restrictions or space availability, etc. documenting reasons for the cancellation and revenue amount lost.

Requirements:
Education: Associate's Degree (two year college or technical school)

preferred
Experience: Two (2) to four (4) years related experience. Minimum five years in the Hospitality/Restaurant industry with management experience in catering and sales.

Excellent written communication, verbal communication and organizational skills.

Ability to travel in-area to generate sales more than 50% of the workweek with reliable and presentable transportation

Ability to work extended hours including nights and weekends

Ability to conduct site visits and final walk throughs
Public speaking experience a plus
Computer Skills: Experience with Microsoft Outlook, Excel and Word (TripleSeat experience is a plus!)

Can Can Wonderland is an equal opportunity employer. Background check required.