Business Contact Manager / Operations Manager

Introduction:

Cross County Logistics is a contracted service provider of FedEx.  We are seeking a motivated and experienced Business Contact Manager to join our team and oversee the daily operations, scheduling, and relationships with FedEx contacts, drivers, and customers.  The successful candidate will have strong leadership, communications skills, problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage daily business operations and team performance, including ensuring that policies and procedures are followed and that all necessary resources are available

• Ensure the successful execution of the daily P&D operations

• Lead, develops, and coach drivers

• Facilitate communication between IPS's and Stations, act as a liaison between drivers and FedEx

• Ensure compliance with safety regulations and company policies and standards

• Other duties as assigned

Qualifications:

• Minimum of 5 years of experience in a management role

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Ability to work in a fast-paced environment

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Positive and supportive work environment