Courtesy Cart Driver

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This role is responsible for the transportation of fans from pick-up spots around the parking lot to the front of the stadium. Often the first face fans interact with upon arrival, the candidate must have high-level customer service skills and greet fans in a friendly manner, while being able to safely operate a vehicle.


Responsibilities Include:

  • Proactively greeting all arriving and departing guests at the event.
  • Using a golf cart to safely transport guests from Mallards parking lots to their destination.
  • Identifying which guests may need a ride to/from their personal vehicles.
  • Becoming an expert of the stadium layout, seating areas and guest amenities
  • Provide general information to guests to improve their game experience.
  • Educate guests on events, promotions and other happenings around the ballpark.
  • Operate radio equipment to communicate with other ballpark personnel.
  • Other duties as assigned.


Courtesy Cart Drivers are hired on a part-time, seasonal basis for the Madison Mallards and Madison Softball seasons. A typical season runs from mid-May to mid-August. Scheduled hours are usually late-afternoon/evening, including weekdays and weekends. The minimum age to work as a Courtesy Cart Driver is 18 years of age. Must have a valid driver's license.

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