Server Assistant | New Italian Restaurant in Beverly Hills

POSITION SUMMARY:   

A Server Assistant is responsible for the cleanliness, organization and table-turn of the restaurant. Ensuring tables are promptly cleared and reset and assisting the waitstaff in delivering outstanding service. A strong work ethic, attention to detail, and a passion for delivering top-notch customer service are crucial to this role.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•   Clear tables of dishes, utensils and trash. Wipe down tables and reset efficiently and promptly.

•  Assist waitstaff by promptly refilling water glasses, offering beverages, replacing used utensils and clearing plates between courses, obtaining condiments and providing assistance as needed.

•  Respond promptly and courteously to guest requests, ensuring their needs are met to enhance their overall dining experience.

•  Maintain a clean and well-stocked supply of utensils, napkins, condiments, and other necessary items.

•  Collaborate closely with the kitchen and waitstaff to ensure efficient communication and coordination between front-of-house and back-of-house operations.

•  Communicate effectively and kindly with team members to facilitate a positive working environment.

•  Assist with general cleaning duties, including sweeping and polishing glassware.

•  Adhere to all safety and sanitation regulations to ensure a safe working environment for both staff and guests.

•  Provide support to other team members as needed to ensure smooth restaurant operations during busy periods or special events.

EDUCATION/WORKING KNOWLEDGE: 

•  Two years’ experience as a server assistant or busser in an upscale restaurant. Fine dining experience is highly preferred.

•  Strong attention to detail and the ability to work efficiently in a fast-paced environment.

•  Excellent customer service skills with a friendly and approachable demeanor.

•  Strong organizational skills and the ability to prioritize tasks effectively.

•  Ability to work collaboratively as part of a team and communicate effectively with colleagues and guests.

•  Knowledge of safety and sanitation practices in a restaurant setting.

• Fluent in Italian preferred

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. 

•  Ability to handle a fast-paced, busy environment 

•  Flexibility to work in shifts, including evenings, weekends, and holidays, as required by the business needs.

•  Ability to stand for long periods of time and are able to lift up to 40 pounds.