Job Summary:

The Branch Store Manager will oversee the retail location’s staff and activities to achieve a profitable store location. 

Supervisory Responsibilities:

·         Oversees the day-to-day activities and training of the personnel assigned ensuring observance of Company policies and procedures.

·         Maintains and motivates a positive sales team through communication, incentives, and evaluations.

·         Oversees staff and fulfills staffing needs for regular hours, as well as special events or high traffic times.

Duties/Responsibilities:

·         Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.

·         Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.

·         Ensure Company Budgets, Goals & KPIs for the assigned store are achieved

·         Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.

·         Ensures inventory data is correct by performing spot inventory counts and checks.

·         Uses company software to research, analyze, and track purchases.

·         Ensures that the store always looks clean and inviting.

·         Places and rotates merchandise to attract positive attention from customers.

·         Performs other related duties as assigned.

Required Skills/Abilities:

·         Must have excellent product & process knowledge

·         Excellent verbal and written communication skills.

·         Proficient in Microsoft Office Suite or related software. 

·         Organized with attention to detail.

·         Works well under pressure and deadlines; ability to multitask. 

·         Strong leadership and management skills with ability to motivate staff.

·         Excellent customer service abilities.

·         Ability to develop and maintain budgets.

·         Thorough understanding of company policies and practices. 

Education and Experience:

·         Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.

·         At least two years of retail experience highly preferred. 

·         Successful completion of company’s management training program.

Physical Requirements:

·         Heavy lifting and constant bending

·         Repetitive lifting up-to 50 pounds and occasionally 70 pounds.