Customer Care Representative

Do you enjoy being part of a great team?   Complete Mind Care of PA is a dynamic team providing behavioral health services.  We are dedicated to the highest quality patient care and looking for individuals that understand the value of compassionate care and excellent customer service. We pride ourselves in being able to offer our patients a multitude of services in one beautiful location.  

• Welcomes patients from inbound and outbound calls
• Answer patient questions for our specialty services, such as TMS and Spravato

• Optimizes patient satisfaction by being personable, empathetic and efficient.

• Schedule consultations

• Create patient’s profile and record in CRM

• Protects patients' rights by maintaining confidentiality of personal information.

• Strong verbal and written communication skills

• Excellent organizational and time management skills

• Friendly and compassionate disposition

• Contributes to team effort by accomplishing related results as needed.