Bilingual Assistant Account Manager

We have an exciting new opportunity for a bilingual Assistant Account Manager in our Commercial Lines Department at Tedford Insurance.

GENERAL SUMMARY:
The Middle Market Assistant provides administrative and clerical support to the Commercial Lines Account Manager and Account Executive.
PRIMARY RESPONSIBILITIES:
* Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, coworkers, resulting in a rate of account retention that meets or exceeds expectations.
* Provides administrative/clerical support to Account Managers in obtaining, maintaining, and expanding business.
* Assists in the preparation of numerical and written data.
* Appropriately documents conversations with clients and carrier representatives and updates all computer systems and AMS when necessary.  Ensures the accuracy of data in those systems.
* Prepares reports for management as required or requested.
* Performs other related duties as assigned which may be necessary to meet the ongoing needs of the organization.
KNOWLEDGE, SKILLS & ABILITIES:
* Exceptional verbal and written communication skills.
* Quality Management- demonstrates attention to details.
* Proficient in Outlook and Microsoft Office Suite.
* Proficient in typing and data entry.
* Knowledge of commercial insurance laws preferred.
* Knowledge of AMS360 and/or related software preferred.
EDUCATION, LICENSES AND EXPERIENCE:
* High School diploma or equivalent required; Associate degree or higher preferred.
* Must have or be willing to obtain a valid a Oklahoma Property & Casualty Insurance license.
* Experience in a Commercial Property & Casualty Insurance Agency preferred. 
* Valid Drivers License required.
* CISR (Certified Insurance Service Representative) designation preferred.
BENEFITS:
* 401(k)
* 401(k) matching
* Health insurance
* Dental insurance
* Vision insurance
* Employee assistance program
* Flexible spending account
* Health savings account
* Life insurance
* Paid time off