Dishwasher

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Responsible in maintaining and cleaning the restaurant in an efficient; professional manner according to Native Grill & Wings standards. Each Busser’s primary objective is to assist in the flow of the restaurant so that the cleanliness is of the utmost concern.

Duties & Responsibilities:

• Greet any guest you encounter on your travel path.
• Be able to seat a guest with full knowledge of Native Grill & Wings host standards.
• Carry service trays that may weigh up to 25 pounds in and out of the kitchen and dining room.
• Maintain clean service areas including the dining room, and service stations.
• Maintain the cleanliness of the restroom and the perimeter of the building.
• Know all table numbers and understand the Floor Chart. Make yourself aware of what server has what section prior to starting your shift.
• Pre-bus table of all plates, empty glassware, and trash throughout the meal.
• Clear and reset tables with the proper table set up.
• Be ready and willing to assist fellow Bussers as situations arise.
• Re-stock items in dining room as needed and alert management of stock shortages.
• Relay messages to bus persons, servers, bartenders and kitchen staff as needed.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests and/or product failure.
• Communicate guest and/or employee difficulties to management.
• Communicate health and/or safety concerns or violations immediately to management.
• Answer telephone in a professional manner, following acceptable telephone procedures and any scripts that may be in effect.
• Complete assigned opening, during shift and closing duties in accordance with approved procedures.
• Thank guests for their visit and invite them to return for a specific event.
• Perform side work at the start and end of each shift as required by service station assignment and company policies. A manager will check to ensure completion.
• Transfer telephone calls and/or take messages as per company policy. Be able to assist guests with directions to the restaurant from North, South, East, and West.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Report 100% of all tips earned as required by the IRS.
• Perform other related duties as assigned.