Event Coordinator - TC Group

POSITION SUMMARY: The Event Coordinator is a key member of the Event Sales team, responsible for fostering a collaborative partnership between our operations team, events team, and contracted clients. The Event Coordinator position is a blend of curating relationships with clients and on-site event execution. The Event Coordinator will provide overall leadership, guidance, and direction during contracted events and ensure successful event execution, from the early stages to the completion of the event. They will review every detail of the event with the client as well as venue management to ensure it runs smoothly.  

KEY RESPONSIBILITIES

- Collaborate effectively with Event Sales Team

- Curate, coordinate, and manage designated events from point of contract to hands-on execution.

- Oversees master event calendar to ensure proper scheduling and no discrepancies

- Clearly communicate the features and benefits of our event space and event packages

- Develop and maintain long-lasting client relationships and positive brand impressions

- Maintain correspondence and handle all details of event with client throughout event preparation and execution to ensure clients’ needs are met and/or exceeded

- Create organized and detailed Banquet Event Orders (BEOs) to be passed along to other departments (i.e. Front of House, Kitchen, etc.) to ensure smooth execution the day of event.

- Serve as key liaison between the booking party, senior management, venue level operations teams, and partners to ensure banquets and events are being executed at the highest level.

- Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.

- Manage all event set-up, tear down, and follow-up processes.

- Respond to all event inquiries and convert inquiries into booked events.

- Assist the Operations teams with any special projects deemed necessary.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: GUEST SERVICE/COMMUNICATIONS

- Incredible organizational skills and attention to detail, and the ability to multi-task across many projects with varying deadlines.

- A passion for coordinating events, with demonstrated experience and enthusiasm for the industry.

- A high bar of excellence, confident demeanor, and service-oriented mindset.

- Must be able to accept changes readily; resourceful, flexible, and responsive.

- Very good communication and negotiation skills (both written and verbal).

- Ability to function well in a collaborative, team-oriented environment.

- The use of discretion and the maintenance of high levels of confidentiality are absolutely required. 

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE PORTER WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

- Accountability

-  Adherence to Policy

- Appearance

- Attitude

- Dependability

- Development

- Guest satisfaction

- Job skills knowledge

- Judgment

- Productivity

- Punctuality

- Quality of work

- Teamwork

- Working relationships

- Written and Verbal communication.

EDUCATION/WORKING KNOWLEDGE/ EXPERIENCE REQUIREMENTS:

- 1-3 years prior Event Coordinator experience, including managing a team preferred.

- High-volume sales experience, preferably in hospitality, restaurant, and or/entertainment venue.

- Experience coordinating and executing successful group events.

- Proficient computer skills, specifically - Word, Excel, Outlook, Google Drive, Adobe, etc.