C33 - Indigenous Cultural Liaison ( Grid 31 )

Phoenix Society Surrey, BC $30.20 to $31.89 per hour
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Job Title: Indigenous Cultural Liaison
Number of Position : 1
Competition Number :  C33
Department: MHSU
Location: Main Campus
Position Status - Full-Time, Temporary
Collective Agreement: Communities Bargaining Unit
Compensation: $ 30.20 - $ 31.89
Reports to: Senior Manager, Mental Health and Substance Use.
Shift Details : Mon - Fri - 08:00 am to 04:00 pm


Job Summary: The Indigenous Cultural Liaison at Phoenix Society offers Indigenous knowledge and perspectives and works closely with Indigenous service recipients to connect them with culturally specific supports in the community, while advocating for their access and rights as needed. This support includes but is not limited to: coordinating and supporting cultural activities and programs; informing case plans; and connecting service recipients to external organizations and agencies that provide additional assistance. This is a temporary position until the incumbent returns

Service Recipient Services:


•Act on issues that affect the Indigenous cultural safety in MHSU programs
•Act as a cultural advocate for Indigenous service recipients during their stay at MHSU programs
•Provides information to service recipients, families and communities regarding the provision andaccess to culturally safe, trauma informed mental health and substance use care programs andservices.
•Coordinates service recipients/family spiritual care requests and/or access to sacred spaceswithin and around the program to support Indigenous practices, beliefs and customs.
•Maintain accurate client records (e.g., assessment data, client care plan, goal setting, case notesand discharge summaries, behaviour contracts, incident reports, etc.), reports, and statisticsrequired by management
•Ensure that all required documentation is complete and on time
•Demonstrating knowledge of Indigenous traditions by teaching crafts and traditional handwork.


Program Management:


•Contributes to the development and implementation of cultural programming, teachings andevents, including presentations; information sessions; workshops; and activities.
•Participates in planning, development and implementation of culturally safe, trauma informedactivities at MHSU programs
•Maintain database of cultural diversity activities, participation and referrals or connections.
•Provide monthly and annual reports to the Senior Manager, Mental Health & Substance UsePrograms as requested
•Participates in the planning and development of quality improvement activities through methodssuch as providing input to the planning processes and participates in program wide qualityimprovement initiatives, as required
•Performs other related duties as assigned.


Community Relations:


• Establishes effective working relationships with community-based agencies and Indigenous groups to facilitate accessible and effective culturally safe, trauma informed service recipient care.
• Works in collaboration with other disciplines to develop and maintain a list of relevant Indigenous community-based agencies. Provides a link and liaison service between service recipients and these agencies.
• Maintain current knowledge of social, economic, recreational and educational resources in the community.


Qualifications:


• Post-secondary diploma (e.g., 2 to 3 years) in community social service, counselling, social work, psychology, etc.
• At least 2 years of relevant experience working with Indigenous populations and comprehensive understanding and experience delivering culturally safe, trauma informed care.
• Priority will be given to applicants of Indigenous Ancestry
• Demonstrated knowledge of cultural competency principles and practices
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of a Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First Aid certification with CPR is required
• Valid driver’s license is required


Skills & Knowledge:


• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong skills in Windows, Microsoft Word, Excel, and donor database systems
• Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
• Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
• Demonstrated commitment to the social sector with a passion for the organization’s mission is essential


Competencies:


Approach to Work
⋅ Demonstrates initiative, flexibility, adaptability and resourcefulness
⋅ Actively seeks and incorporates feedback to inform continuous self-improvement
⋅ Sets goals, creates and implements action plans, monitors progress, and evaluates results
⋅ Adeptly manages competing tasks and uses time efficiently and effectively


Job Knowledge & Quality of Work
⋅ High degree of relevant and current job knowledge and skill
⋅ Consistently produces accurate, thorough, high-quality work in a timely manner
⋅ Builds and promotes a culture of health and safety in the workplace
⋅ Implements and enforces best practices in health and safety within the workplace


Judgement & Decision-Making
⋅ Models independent thinking and creativity
⋅ Demonstrates effective problem-solving skills
⋅ Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
⋅ Exercises sound judgment in the best interests of the organization


Communication & Interpersonal Skills
· Expresses themselves clearly and professionally both verbally and in writing
· Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
· Has a manner, style and presence that makes a positive impression
· Listens to and considers others’ views


Personal Leadership
· Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
· Fosters enthusiasm, energy and commitment
· Takes responsibility for personal actions, performance and health
· Is reliable and accountable; shows up on time ready to work


Teamwork & Collaboration
· Effectively works with their colleagues to ensure organizational success
· Champions positive working relationships with staff and external partners
· Supports an environment of openness, and champions teamwork and communication across programs
· Leverages the expertise and experience of others for organizational success


Salary for this role is between $30.20 and $31.89 per hour.


Closing Details:
“All employees, including laid-off and displaced employees, are entitled to apply for the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of their intent to apply. External applicants will be reviewed after internal applicants have been reviewed and interviewed.  All qualified applicants are welcome to apply. Those shortlisted will be contacted. 
 
Closing Date: Internal applications will be accepted until April 17, 2025, at 5:00 pm. 
 
 
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