Youth Outreach Program Staff

Location: YMCA Immigrant Services, Halifax Nova Scotia

Program: Youth Outreach

Position Status: Full Time, late afternoon, evenings, and weekends hours

Compensation: $39,000 - $42,000 annually

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities. 

As part of your total compensation:

·         Receive a complimentary YMCA membership to our Health & Fitness facilities

·         Access to Y at Home, where you can participate in fitness programs from your own home

·         Discounts on YMCA childcare and camp programs

·         3 weeks’ Vacation entitlement and paid wellness days

·         Comprehensive benefits package and pension

·         Complimentary wellbeing and counselling services

About the Role:

The Youth Outreach Program Staff plays an essential role in the planning, implementation, and delivery of activities and services designed to support and empower newcomers as they settle in their new community. This position, under the supervision of the coordinator, works to ensure that programs and services are inclusive, accessible, and responsive to the diverse needs of newcomers, fostering a sense of belonging.

This role involves designing and delivering outreach activities and programs that promote social connection, cultural adaptation, and personal development for youth. This role will work closely with school settlement staff, community organizations, and other stakeholders to identify the needs of newcomer youth, provide resources, and create opportunities for youth leadership and empowerment. By fostering a positive environment for personal growth and community engagement, this role plays a key part in helping newcomer youth navigate their settlement journey and build a strong sense of belonging.

In this role, you will:

·         Plan and deliver engaging group activities, workshops, and community programs that respond to the diverse needs and interests of newcomer youth.

·         Support participant recruitment and engagement through outreach activities, referrals, community partnerships, and promotional initiatives.

·         Coordinate program logistics, including room setup, material preparation, participant registration, scheduling, and activity facilitation.

·         Facilitate settlement-focused programs and activities in a welcoming, inclusive, and culturally responsive environment.

·         Build positive relationships with youth and families through ongoing communication, support, and follow-up.

·         Provide information, referrals, and guidance to help participants access community resources, services, and opportunities.

·         Collaborate with community organizations, service providers, and volunteers to strengthen partnerships and enhance program delivery.

·         Assist in the planning and implementation of community outreach events, cultural celebrations, information sessions, and special youth engagement activities.

·         Monitor participant attendance, engagement, and feedback to support program evaluation and continuous improvement.

·         Maintain accurate records, participant information, attendance tracking, and program documentation in accordance with organizational policies and confidentiality requirements.

·         Foster a respectful, welcoming, safe and inclusive environment that promotes belonging and supports participants from diverse cultural backgrounds.

·         Respond to participant questions, concerns, and challenges in a timely and professional manner to ensure positive program experiences.

·         Adapt program activities and facilitation approaches to meet the varying needs, interests, and learning styles of participants.

·         Support program goals by tracking participation, conducting participant follow-ups, and contributing to outcome measurement and reporting.

·         Promote equity, diversity, inclusion, belonging, and youth empowerment through all aspects of program delivery and participant engagement.

·         Participate in team meetings, training opportunities, and collaborative planning activities to support program success and organizational objectives.

Education and Skills Qualifications:

·         Relevant education and/or combination of training or experience in human service delivery, settlement service delivery, program coordination, community development or equivalent 

·         Demonstrated experience working with youth, newcomers, immigrants, refugees, and/or diverse communities in community, educational, settlement, or social service settings.

·         Experience planning, coordinating, and facilitating group activities, sessions, or community-based programs.

·         Experience providing client support, outreach, referrals, and community resource navigation is considered an asset.

·         Knowledge of youth development principles, strengths-based approaches, and trauma-informed practices.

·         Understanding of settlement and integration challenges faced by newcomers and immigrant communities.

·         Demonstrated commitment to equity, diversity, inclusion, belonging, and culturally responsive service delivery.

·         Knowledge of confidentiality, privacy requirements, and professional boundaries when working with participants and families.

·         Familiarity with community resources, social service systems, and referral pathways.

·         Strong interpersonal, relationship-building, and client engagement skills, with the ability to connect effectively with individuals from diverse cultural backgrounds.

·         Excellent verbal, written, and cross-cultural communication skills.

·         Strong facilitation, presentation, and group leadership abilities.

·         Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.

·         Ability to work both independently and collaboratively within a dynamic team environment.

·         High level of attention to detail and accuracy in maintaining records, documentation, and program data.

·         Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms.

·         Ability to communicate in a language other than English is considered a strong asset.

·         Flexibility to work evenings and weekends to support program and community engagement activities.

To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by June 19, 2026.

Please note that all successful candidates are required to provide:

·        Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check (less than 6 months old), if 18 years of age or older

·        Attend Child Safeguarding Training upon hire

Please note, Background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.