Assistant Program Manager - NAARS Community of Practice
Job Title: Assistant Program Manager - NAARS Community of Practice
Status: Regular, part- Time (exempt)
Hours: 22.5 hours per week
Schedule: Monday – Thursday between the hours of 8:30 AM – 5:30PM
Location: Surrey, BC
Start Date: June 16, 2025
End Date: March 31, 2028
Salary: $33.33 hour
Date Posted: May 13, 2025
Closing Date: open until filled
The Opportunity
The Assistant Program Manager will play a vital role in supporting the implementation of the Dedicated Needs and Assets Assessment and Referral Services (NAARS) Community of Practice (CoP) within the Fraser Health Authority region. Specifically focused on the Surrey-led zone, the coordinator will engage with a diverse array of communities, including Surrey, Abbotsford, Burnaby, Chilliwack, Coquitlam, Delta, Hope, Langley, Maple Ridge, Mission, New Westminster, Pitt Meadows, Port Coquitlam, Port Moody, and White Rock.
This position involves organizing CoP activities, promoting collaboration among Service Provider Organizations (SPOs), and facilitating standardization and capacity-building initiatives aimed at improving practices in needs assessment and referral services.
DUTIES & RESPONSIBILITIES:
Regional Project Coordination
• Plan and coordinate Community of Practice (CoP) activities within the Zone, ensuring alignment with the DNS model and regional priorities.
• Facilitate monthly CoP meetings, quarterly workshops, and the annual review meeting specific to the Zone Region.
• Monitor and track project deliverables, timelines, and stakeholder commitments related to the Surrey-led zone.
Stakeholder Engagement
• Act as the primary liaison for CoP members, including Service Providing Organizations (SPOs), Local Immigration Partners (LIPs), and community partners.
• Support the development of Memoranda of Understanding (MOUs) to enhance service portability and clearly define partner roles and responsibilities.
• Lead outreach efforts to engage additional partners from Fraser Health municipalities.
Capacity Building & Knowledge Sharing
• Organize training sessions, webinars, and knowledge-exchange opportunities focused on best practices in assessment and referral services.
• Facilitate the development and adoption of standardized protocols and assessment tools within the zone.
Equity & Inclusion Focus
• Ensure that all CoP activities are planned and executed with an emphasis on equity, inclusion, and gender-based considerations.
• Promote culturally responsive and accessible service delivery across diverse populations in the Fraser region.
Monitoring & Reporting
• Assist in data collection and analysis of Key Performance Indicators (KPIs), contributing to project reports and evaluations.
• Maintain accurate documentation of meeting proceedings, partner contributions, and project resources.
QUALIFICATIONS:
• Post-secondary degree in Social Work, Public Policy, Public Health, Community Development, or a related field.
• At least 3 years of experience in coordinating community-based or multi-stakeholder projects, preferably in the immigration, health, or social services sectors.
• Strong understanding of the settlement and integration sector in British Columbia, particularly regarding needs assessments, referral practices, and client navigation systems.
• Familiarity with Local Immigration Partnerships (LIPs) or similar multisectoral collaborative initiatives is highly desirable.
• Proven ability to facilitate cross-sector collaboration among government, nonprofit, and community organizations.
• Knowledge of the Dedicated Needs and Assets Assessment and Referral Services (NAARS) or similar systemic service delivery models.
• Familiarity with Fraser Health region demographics and community resources, particularly immigrant-serving agencies, health systems, and municipal programs.
• Demonstrated capability to apply an equity and inclusion lens, with an understanding of systemic barriers experienced by immigrants, refugees, and racialized communities.
• Experience incorporating Gender-Based Analysis Plus (GBA+) or similar frameworks into program planning and evaluation processes.
• Strong meeting facilitation and consensus-building abilities, adept at managing diverse stakeholder perspectives.
• Experience in creating tools and protocols such as MOUs, referral forms, and data-sharing agreements.
• Excellent verbal and written communication skills, with a demonstrated ability to prepare clear reports, facilitate discussions, and present updates to funders and partners.
• Proficient in MS Office Suite and project coordination tools.
• A valid Class 5 driver’s license and access to reliable transportation are preferred due to regional travel requirements.
To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.
To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.
Additional Information:
This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity' s staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.
A comprehensive job description will be provided to all candidates shortlisted for interviews.
DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.
About DIVERSEcity:
DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.
We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.