Express Settlement Services Staff

Title: Express Settlement Services Staff  

Position Status: Full Time

Salary: $37,300 per year 

Location: YMCA Centre for Immigrant Programs

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigating a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults. 

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighborhoods into vibrant and healthy communities.  

With us at their side, they can Shine On. 

As part of your total compensation: 

• Receive a complimentary YMCA membership to our Health & Fitness facilities
• Access to Y at Home, where you can participate in fitness programs from your own home
• Discounts on YMCA childcare and camp programs
• Three (3) weeks vacation entitlement and paid wellness days 
• Comprehensive benefits package and pension 
• Complimentary wellbeing and counselling services

About the Role:

As the Express Settlement Services staff you will be responsible for responding to settlement needs of walk-in clients to the YMCA Centre for Immigrant Programs and provide them with a range of settlement services and referrals based on individual needs.  These positions will provide support around non crisis, routine, immediate settlement questions.  The expectation is that these brief interventions will allow for in person needs to be addressed and/or appropriately referred to YMCA staff and/or other community resources for more in depth follow up as required. 

In this role, you will:

• Problem-solving facilitation that are culturally sensitive and nonjudgmental
• Supporting the building of protective factors through involvement in existing programing
• Assisting and advocating for clients to access required supports
• Providing referrals to appropriate internal or external resources and follow up 
• Providing support to clients in navigating and mapping the resources available in the community
• Working as part of a team with other members of YMCA staff, in the provision of services for newcomer families

Education and Skills Qualifications: 

• Experience working in a community or service centre environment
• Exceptional interpersonal and communication skills (ability to speak Arabic an asset)
• Knowledge of the settlement sector and topics impacting newcomers to Nova Scotia
• Robust understanding and connection to a variety of community services and resources 
• Strong organizational and time management skills
• Experience working with diverse populations 
• Effective and demonstrated ability to work as part of a team
• High level of initiative and ability needed to work independently and respond to unanticipated items
• Demonstrated discretion and sound judgement in the handling of confidential information
• Microsoft 365 Office skills

To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by November 27, 2024. 

Please note that all successful candidates are required to provide:

• A satisfactory Criminal Record Check, Vulnerable Sector Check, and clear Child Abuse Registry Check (if less than 6 months old), if 18 years of age or older
• Attend Child Safeguarding Training upon hire

Don’t Meet Every Single Requirement?

We embrace diversity and are committed to creating an inclusive and barrier-free environment, welcoming applications from all qualified persons. We encourage Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. We are committed to eliminating barriers and promoting inclusion and strongly encourage applications even if you don’t meet all requirements.  

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.