RESIDENT SERVICES (FOOD AND BAR SERVICES)

The Role 

Under the direction of Management, the Resident Services (Food Services) Team Member plays an integral and valuable role in the day-to-day operations at The Maples. They are key to the residents' wellbeing by providing meals, snacks, beverages, and standby assistance. You will serve as a positive role model and represent The Maples in a positive, efficient, professional, and confidential manner. 

Responsibilities 

• Establish and maintain working relationships and perform all work in keeping with the Mission and Values of Maples Retirement Living. 

• Promote and maintain the safety of staff, residents, and visitors as a priority. 

• Demonstrate understanding of residents' rights and confidentiality. 

• Maintain awareness of dietary needs of each resident. 

• Communicate changes in resident health status to team members and management. 

• Ensure guest needs are met. 

• Assist in food preparation as needed. 

• Serve meals politely and professionally. 

• Assist residents with feeding or food preparation as directed. 

• Ensure resident orders are placed as directed. 

• Be aware of food allergies and sensitivities. 

• Clean, clear, and set tables promptly. 
• Provide bar services and uphold NS liquor laws

• Clean and rack dishes and cutlery. 

• Vacuum and clean dining room after meal service. 

• Sweep, mop, and wash floors. 

• Clean windows, walls, and ceilings as needed. 

• Perform additional duties as required. 

Requirements 

• High school/GED completion or prior experience in a similar role. 

• Experience in commercial restaurant/food service is an asset. 
• Nova Scotia Responsible Alcohol Service Certification
• Food Safety Certification 

• Ability to work flexible shifts including days, evenings, weekends, holidays, and nights. 

• Previous experience working with seniors is an asset. 

Daily Skills 

• Reliable and punctual. 

• Excellent communication skills. 

• Strong organizational and time management skills. 

• Ability to work independently and as part of a team. 

• Good personal hygiene and neatness. 

• Current CPR & First Aid Certificate required; training provided by The Maples. 

Safety Considerations 

• Wear required PPE including non-slip shoes and uniforms. 

• Report accidents/incidents immediately. 

• Report unsafe conditions or equipment immediately. 

• Comply with infection control procedures and policies. 

• Participate in fire safety and emergency exercises. 

• Follow warm-up and stretching practices before shifts. 

• Moderate physical activity with lifting up to 50 lbs occasionally and prolonged standing/walking. 

• Exposure to dining room and equipment noise; occasional outdoor duties.