Manager, Targeted Programming

Title: Manager, Targeted Programming 

Location: Centre for Immigrant Programs

Position Status: Full-Time

Compensation: $65,000 - $75,000 per year

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults. 

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.  

With us at their side, they can Shine On. 

As part of your total compensation: 

• Receive a complimentary YMCA membership to our Health & Fitness facilities
• Access to Y at Home, where you can participate in fitness programs from your own home
• Discounts on YMCA childcare and camp programs
• 3 weeks’ Vacation entitlement and paid wellness days 
• Comprehensive benefits package and pension 
• Complimentary wellbeing and counselling services

About the Role:

We are seeking a passionate and experienced manager to play a pivotal role in providing guidance and direction to the day-to-day operations of multiple specialized programs designed to support the settlement and integration of immigrant and refugee populations. In addition to overseeing the ongoing development and oversight of multiple program areas, the role will also focus on establishing and developing Port of Entry (POE) Airport Services for Halifax. This role works closely with other YMCA programs and collaborate with community partners, stakeholders, and funders to strengthen program effectiveness, monitor progress, and maintain compliance with funding requirements. This role also plays a critical role in leading and inspiring teams, fostering positive and collaborative environments, mentoring and development, and setting team members up to reach their full potential. Participation in program development and leading implementation and integration as well as monitoring and overseeing the tracking deliverables and outcomes, report writing, and data collection and analysis are key components of this role. Reporting to the General Manager, this position also engages in community collaboration and ensures services are responsive to emerging client needs.

In this role, you will:

• Recruit, onboard and manage multiple teams of diverse staff by establishing performance expectations and goals and providing regular feedback, coaching and performance evaluations.
• Lead in the development and maintenance of a workplace culture that enhances team capacity and employee experience for team members both within Halifax and across the province.
• Provide operations leadership and development including internal oversight of program activities and compliance with program, department, funder and YMCA policies and procedures.
• Identify and ensure necessary resources such as staff, materials, and technology are allocated effectively to meet program and service delivery goals.
• Participate in the development of an annual budget and operating plan and management of the service area budget
• Identify issues and risks as they develop and, with the General Manager, formulate plans to address.
• Propose, develop and implement programs, including evaluating and improving existing programs and ensuring their integration within the wider YIS offerings, to ensure quality of services meet established objectives.
• Collaborate on the development and implementation of a long-term service delivery strategy and new initiatives.
• Implement program monitoring and evaluation processes to assess the effectiveness of programs and services.
• Work with teams to use data-driven insights to make informed decisions, continuously improve program outcomes and adapt programs to better meet the needs of clients.
• Identify and monitor changes in client demographics at the service provision level and provide culturally and linguistically appropriate programming to respond to those changes, ensuring that services are client-centered.
• Maintain a working knowledge of immigration patterns, settlement sector, resettlement, and diversity-related issues.
• Develop reports on evaluation results, program statistics and service information for various internal and external reporting requirements.
• Establish and maintain partnerships with relevant care-holders associated with each service area to enhance support for program, service delivery and client experience.
• Provide backup support when the General Manager is unavailable or for direct service delivery and activity or events as needed.

Education and Skills Qualifications: 

• A relevant post-secondary degree or diploma with a minimum of 3 years’ management or leadership experience in the nonprofit sector or another relevant combination of education and experience
• Robust understanding of the settlement sector and cultural competency in working with diverse newcomer populations -   lived newcomer experience is a strong asset
• Demonstrated ability to integrate in-depth knowledge of equity, access, inclusion and Anti-Racism into all aspects of program and policy development. Knowledge of or experience in Gender-Based Analysis Plus (GBA+) is an asset.
• Experienced in project management, planning and managing operations across multiple program areas including resource allocation and outcome achievement in alignment with prescribed expectations and emerging realities
• Proven ability to develop and maintain effective relationships with multiple networks and care-holders through proactive community outreach and engagement
• Experience leading cross-functional teams with proven ability to support others in fulfilling team goal and objectives through expertise in conflict and crisis management, inclusive leadership, performance evaluation and problem-solving 
• Ability to be innovative, creative and conduct research to support and recommend new programming
• Proficient in budget management and leading the development of financial skillsets in others
• Demonstrated ability to develop, implement and enhance programs as well as operational processes, standards & tools
• Excellent interpersonal communication skills, both verbal and written, to effectively convey complex information 
• Ability to meet deadlines, make decisions, and delegate, and manage changes in a rapidly evolving settlement environment 
• Proven analytical skills with strong attention to detail 
• Proficiency in MS Word, Outlook, Excel, and PowerPoint applications. Knowledge of data management systems, reporting tools, and performance metrics related to settlement sector program and service delivery is an asset

To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by May 7, 2025.

Please note that all successful candidates are required to provide:

• Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check (less than 6 months old), if 18 years of age or older
• Attend Child Safeguarding Training upon hire

Please note, Background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.