Leasing Associate

Leasing Associate

Company Overview

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview

As a Leasing Associate for Single-Family Properties, you will play a pivotal role in the leasing and overall management of single-family rental homes, ensuring a seamless experience for prospective and current tenants. While leasing is your primary focus, you will also oversee key operational tasks, collaborate with cross-functional teams, and lead a part-time associate to support the success of the properties. 

Responsibilities

Leasing and Move-Ins:

• Execute effective marketing strategies to attract prospective tenants.
• Conduct property tours, guide applicants through the leasing process, and facilitate lease signings.
• Coordinate and manage move-in processes, ensuring a seamless transition for new tenants.

Tenant Relations:

• Build and maintain positive tenant relationships by providing outstanding customer service.
• Address tenant inquiries, concerns, and maintenance requests promptly and professionally.

Lease Administration:

• Manage lease agreements, including new leases, renewals, and terminations. 
• Ensure accurate lease documentation and timely rent collection.

Rent Collection:

•  Set up and manage tenant for rent collection through Rent Café.

Marketing and Leasing:

• Develop and execute marketing strategies to increase leasing activity. 

Compliance:

• Ensure all properties adhere to local laws, regulations, and property management standards.
• Address any compliance-related concerns as they arise.

Tenant Communications:

• Communicate regularly with tenants through newsletters, announcements, and community events to foster a sense of community and belonging.

Emergency Response:

• Be available to address emergencies, collaborating with maintenance teams and contractors to resolve issues promptly.

Reporting:

• Track and report on daily, weekly, and monthly leasing activities, including new leases, renewals, and terminations.

Work Schedule:

• Flexible working hours, including evenings and weekends.
• Standard schedule: Tuesday to Friday from 10:00 AM to 6:00 PM.
• Half-day shifts on Saturdays and/or Sundays as needed. 

What We’re Looking For:

✔ Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).

✔ Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.

✔ Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.

✔ Proficiency in property management software and Microsoft Office Suite.

✔ Knowledge of local property management regulations and best practices.

✔ Detail-oriented mindset with the ability to manage multiple tasks and priorities.

✔ Valid driver's license and reliable transportation.

✔ Professional demeanour with a commitment to delivering exceptional customer service.

Why Join Zen Residential?

At Zen Residential, we offer:

• A collaborative work environment with opportunities for professional growth.
• A team-driven culture that values integrity, excellence, and innovation.
• Competitive salary and benefits package.

If you’re passionate about property management and thrive in a fast-paced, team-oriented environment, we’d love to hear from you!

Apply today and become a key player in delivering world-class residential experiences!